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08/25/2015
By: Larry R.
Caps Transmission
I cannot say enough good things about our experience with CAPS Transmission repair. They provide knowledgeable, professional, honest and caring service for your transmission. Yes – caring. I know it sounds weird to say that these days but Allan, the owner, is Number 1 when it comes to customer service. We had our transmission rebuilt at a fair price, in a short time, with a warranty. Now that I have told you the outcome, let me tell you about our experience here.We were traveling from Houston to New Orleans when our 2006 Honda Odyssey started acting up on I-10. It was like you took it out of gear while driving down the interstate, then the speedometer would stop working and it would coast to a stop. Once stopped, it would go again and as long as you kept it under 50 mph it was fine. Well, the check engine light was on so we went to a nearby Autozone and had them read the code. The code reader said it was a mismatched speed signal from the speed sensor to the output shaft. So the guy at the counter told us there was a transmission shop just up the street. Well, (luckily for us) we never found it. I got out my iPhone and searched transmission repair. I read a few reviews when I stumbled onto CAPS. I remember reading it and saying either this place is really good or they write their own reviews!So after making our way to CAPS we meet Allan (the Owner) and told him our story and he said he would try to do everything he could to get us back on the road today. It was Friday afternoon. He tried to find a new sensor for the van but could not get one until Monday, which meet we would have to stay in Baton Rouge over the week end. So then he set out to find a used one, which he was able to do. They test drove the van and came with bad news - the trans would have to be rebuilt!I would just like to tell you while we were waiting for them to diagnose our problem and we were waiting in the lobby I could hear other customers call as well as come in - Allan was honest and concerned for every customer he dealt with. In fact one elderly lady who had come in to make a payment for her repair expressed her regret for being late with the payment and was having a hard time coming up with the money. I heard Allan tell not to worry about any more payments, that they were even as far as he was concerned. It’s very hard to find someplace to take your car into to have a repair done and not worry whether or not they are going to rip you off or do the job right. Well, this is that place. I only wish they were located in Houston, near us, instead of Baton Rouge!Thanks for taking care of us Allan! It was our pleasure to do business with you.The Rainwater’s
01/12/2016
By: Shane L.
Hampton Collision
I've been bringing my vehicles to Hampton Collision for years! I was recently informed by my insurance (State Farm) that Hampton Collision was no longer what St.Farm refers to as a one of their "preferred" shops and that if I chose to have my vehicle repaired there I would not receive a lifetime warranty on the repairs from State Farm. Luckily I have been a client of Hampton Collision for a while and I know that the company itself provides a lifetime warranty on all their repairs for everyone no matter their insurance! I also was told by State Farm that Id have to get an estimate from another shop & then I would be able to have my car repaired at THE SHOP I WANTED TO! Which is obviously Hampton Collision hands down. Though St.Farm is choosing to make this a little bit more of an inconvience for me, I would Never take my car elsewhere ! Hampton Collision does a phenomenal job every time! The owner (Brandon), shop manager (Michelle) as well as the rest of the staff are awesome! They are so easy to work with & eager to help & direct each customer along the right path in order to make the unfortunate situation of having to get your vehicle fixed as smooth as possible! I have been more than pleased each time my spouse or I were in need of repairs! Thank you Hampton Collision for always taking care of us with a smile! You guys rock! :)
10/18/2012
By: knsphotography
Hampton Collision
The entire staff at Hampton Collision Center was extremely honest , thorough, reliable, and friendly ... I had to take a moment and write a review because 5 stars doesn't cover the white glove treatment I had . After a head on accident it is such a relief to find a body shop ... that goes above and beyond . My vehicle was inspected by a "@@@co" rep and typed up a three page listing of their findings. I drove to Baton Rouge from Lake Charles because I have several friends who had recommended Hampton Collision Center (and it was worth the drive) I was Blown away when I received a phone call from Hampton Collision stating : that after their thorough inspection of my vehicle they came across several important items that the insurance company overlooked. Hampton Collision took care of summiting the estimate for the additional parts , handling the insurance headache (waiting game) and calling and extending my rental car. One less thing for myself not to worry about . The entire staff seemed to take a personal interest with repairing my vehicle and making my experience a positive one - after a nonpositive accident. Thank you so much ....
02/09/2013
By: bettyboop1029
Hampton Collision
I am very pleased with the service I received at Hampton Collision. Dealing with “all the mess” that goes in hand with an auto accident was definitely not what I was looking forward to when I was hit by another vehicle. After my recent purchase of a 2013 Volzwagon Passat, I had much anxiety that my long- worked for new car would not be the same! However the incredible staff at Southpoint Automotive took great care of all my needs then referred me to Hampton Collision for the auto body repairs. Hampton Collision made this dreadful mishap go super smooth. All staff members were extremely courteous and professional. The owner himself was on sight and explained everything to my understanding, which gave me peace of mind while my “baby” was being worked on. In no time I was back in my new car that looked exactly the same as when I bought it!! I truly was shocked when I pulled up and saw how wonderful my car looked after such a beating it had taken. I 100% recommend Hampton Collision to anyone and everyone in need of professional and thorough auto body repair! Thanks again Hampton Collision Center!
01/12/2016
By: Allyson A.
Hampton Collision
Thank you Hampton Collision for the amazing job you did on my vehicle! When my brand-new 2015 VW Passat got smashed, I was devastated to say the least! But Hampton Collision fixed my baby up so fast I almost thought it was a joke when they told me I could come pick "her" up! When I got there I couldn't believe my eyes! I don't even think a single scratch can be found even with a magnifying glass! Ha ha! If you ever need collision repair I recommend Hampton Collision to everyone in the Baton Rouge area. Even if another collision shop may be a little closer to you, trust me it is completely worth ANY extra driving minutes. All repairs come with a lifetime warranty from them! The owner as well as the rest of the staff are truly genuine in their concern for your situation. I was so thankful for the time they spent in helping me throughout the entire process! I hope I don't have to go through this again but if I do I will definitely go back to Hampton Collision! Thank you all once again, my family and I appreciate your services! Allyson A.
05/01/2015
By: David W.
Skid Marks Tire Pros
Just bought a set of 4 Michelin tires from the Lee Drive location and had them balanced and mounted. Before purchasing, I checked for prices of the same model tires at other local tire dealers as well as internet vendors which shipped a set of four tires free to specific local dealers for installation. Skid Marks Tire Pros had the lowest local price and the only lower price I found was an internet vendor free ship to local dealer for install. The difference in price was about $60 total for a set of four. I also got a free oil change and have a remaining free oil change with my purchase. The counter personnel were friendly, respectful, and offered some extra options at an extra cost. I declined the extra options without any hard sell techniques used. It was a very pleasant tire buying experience and at a good price. I waited 2 hours for the tire installation and oil change which seemed long, but not unlike my experience at other tire dealers.
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12/25/2015
By: Anthony B.
Precision Auto Body Specialists
Please do not be fooled by the kindness of the people, the employees did lots of additional damage to my rv and because they are family to the owner he refused to believe that they did not tell him of the additional damage the did.It took 120 days,4 months to charge for 44hrs,,Beware if you have National General insurance and live in south La. they will tell you that you must bring your rv there,after reporting damaged ceiling, damaged awnings, damaged central air,lots of screws and wood left in carpet,setting the rv ON THE GROUND, ON IT'S BELLY,because they were to lazy or too dumb to put landing gear down..these are auto body people doing work on your rv,,and the insurance company is in bed with them..7 dealers in Lafayette, 7 dealers in Baton Rouge and Hammond, and this is the ONLY one approved, you figure it out. I really thought these were nice people, and they are, until you sign that check
01/09/2016
By: Tim P.
Upholstery Limited
The guys at Upholstery Limited are great. My Dodge new car salesman had originally recommended them. Before going there, I had checked out several other places in and around the Baton Rouge area, but wasn’t satisfied with my options or the customer service. However, the moment I walked into Upholstery Limited, I met with Dale Jr. who was very friendly, professional and knowledgeable. He answered all of my questions and had some great suggestions afterwards. I took his advice on the leather package for my 2014 Durango and I couldn’t be happier! The leathers seats look great and much better than I had ever imagined. I can feel that the aftermarket leather is premium quality and better than what I would have gotten already installed from the factory. I definitely recommend them for anyone in the area looking to upgrade their upholstery.
11/30/2013
By: Tamara M.
Diamond Mazda
Yep...this is how to buy a car. I was hooked on Honda until I went to buy my fifth one and got more hustle than help at the dealership, so I did my research and decided to give Mazda a try. I can't tell you how amazing the experience was at Diamond Mazda. No hustle, no hassle and no "let me ask the manager" stalls. Our salesperson James Zimmerle met us outside and we immediately test drove the car we were interested in. A few minutes later we were quoted full blue-book trade value for our car and then he gave us an awesome deal on the new CX5. I appreciate straight talk and no hustle, especially since we are older. Total time at dealer was less than two hours from test drive to driving home and I can appreciate that they valued my time too. They actually made buying a new car "Fun" and its been a long time since I've said that.
12/10/2016
By: Rory P.
Skid Marks Tire Pros
Skid Marks Tire Pros in Denham Springs (formally Firestone Tire & Auto) have been taking care of my vehicles since late 2007 - early 2008. I live in Plaquemine, LA and every time my vehicles need servicing or repairs, I make the drive to Skid Marks in Denham. That is how good their service is and that is how good their mechanics are. I have a personal relationship with these guys and that is important to me. My truck has over 215,000 miles on it and my SUV has over 250,000 on it; both are still driving strong, they are dependable, and they are mechanically sound. Skid Marks prices are very honest. The service is quick and dependable. I trust and highly recommend Skid Marks in Denham Springs. Rory P.
Tips & Advices
Depending on the part and its overall quality, a good amount of money can be saved by purchasing aftermarket parts versus OEM parts. But aftermarket parts that are low in price might also be lower in quality and could do more harm than good to your car, or they may need to be replaced more frequently than a more expensive counterpart. This could lead to saving some money in the short term, but spending more than anticipated in the long term.
The type of tires being purchased is the most significant determinant of their price. SUV tires are more costly than average car tires. And high-performance tires are more costly than economy grade tires. On average, standard tires for an average-sized vehicle are around $100 per tire. Standard tires for an SUV are around $150 and pick-up truck tires are about $200 on average. Some dealers offer discounts if purchasing more than one tire.
Car inspections typically take about an hour. However the wait time can be longer depending on how busy the shop is. Call ahead for an appointment to avoid long wait times.
Depending on the manufacturer, certain aftermarket parts can be just as reliable as Original Equipment Manufacturer (OEM) parts. But one item within a vehicle, like oil filters for instance, could have multiple manufacturers and there could be inconsistencies in quality among them.
Costs of replacing a windshield can vary greatly depending on a variety of factors:
  • Vehicle make and model
  • How much of the cost insurance will cover
  • Whether the windshield installers come to your location or you bring the vehicle to them
  • Standard service costs of the windshield installers
Generally, newer and higher-end vehicles cost more to have their windshields replaced because certain manufacturers use modified or proprietary glass types.

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