UPDATE: 2/10/2014. I feel much better about this daycare than I did 1 year ago. Some of the teachers have received additional training, some have left or been let go. Some of the meals are great (collards, rice, chicken & gravy, milk or juice and pineapple) was one of the meals my child received in the past week. This is a teaching daycare and the director does seem to care about the children. Housekeeping still needs to do a better job. The childcare fee is one of if not the lowest in the city that I've found and does include meals (breakfast, lunch and afternoon snack). Hours are 7 or 7:30a.m. - 5:30 p.m. Late fee is $15 each 1/4 hour or any portion thereof and is due the next business day.ORIGINAL POST: 12/19/2012. The price is great but you get what you pay for. Biscuits and cranberry sauce for breakfast, ARE YOU KIDDING!?! Staff needs better training and courses on how to interact in a positive manner with parents wouldn't hurt. Facility is not as secure as it should be and why is the front desk left unattended so often? Janitorial needs to do a much better job at cleaning too.The upside is that it's VERY affordable for the poor, some of the caregivers are very nice and my child is still alive.
08/12/2016Baltimore City Social Services Department
The other day I checked yellowpages.com for hrs of operation for the Balto. City DSS at 5818 Reisterstown Rd.. After getting their hrs, I just so happen to glance at the review blog. After reading ALL of the comments, my first reaction was to seek some protective gear (kevlar) before I entering the B.C. D.S.S. bldg. Without discounting any of the commentors personal experiences, my experience was just the opposite. From the moment my mother and I walked in and interacted with security guards, to going to two offices where the personnel were; personal, professional and delightful. I was somewhat shocked due to the gravity of what was spelled out on the review blog. I was delighted with the service that the City of Balto. provided both my mother and I on that day. I opted to share my experience with two managers, who were easily accessible and equally delightful despite breaking away from their work at hand to speak with us. Service of this caliber is what makes Baltimore City SHINE!