Izee Auto Body & Paint LLC
3023 Hamilton Ave, Baltimore, MD, 21214
1.Hazelwood Body & Fender
6423 Hazelwood Ave
Automobile Body Repairing & PaintingAuto Repair & ServiceAutomobile Detailing
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I recently came out of a restaurant to find that my sweet little Honda Fit had endured a nasty hit-and-run. The bumper was half-off, the left rear panel was massively dented in -- it was ugly. I'd never needed an auto body shop before and I was SUPER anxious about finding a reputable one. We've all heard horror stories. I am so glad I went to Leading Edge (based on Yelp reviews, actually). Jeff gave me an estimate quickly, worked efficiently with my insurance company adjuster to agree on a price, and answered all of my questions. And even though it was right around Thanksgiving and they were swamped, the work got done efficiently. One thing that really made me feel I'd put my car in good hands was while I was in the waiting room getting my estimate, an elderly woman came in and said her brake light was out. She wanted to know when she could schedule a fix and sounded really worried about having to be without her car for a day. Jeff offered to swap out the bulb right then and there if she had a few minutes to spare, for about ten bucks. You just don't see easygoing, friendly customer service like that anymore! Little things like that make me feel good about giving them my business. My good opinion of them was further affirmed when I picked up my car. The repair and paint job look flawless - my baby was back to her old self! The color matching and pin stripe look great (and I'm super fussy about that, since the orange pearl color is a big part of what drew me to that car in the first place). I sort of hope I don't need to go back to Leading Edge, since that would mean my car has been knocked around. But if I'm ever in that unfortunate position again, I will go back here, no question.
My entire family (4 vehicles) have been using Leading Edge for all of our mechanical and body repair needs for the last 10 years. I recently had them detail my daughters 2008 Honda Accord and when I got it back it didn’t look like the same car. I literally didn’t recognize it. The wax job made it look like a new car, then I opened it and the interior was spotless and smelled fantastic.I am always confident that I can leave any of our vehicles with them and they will do what is right and not over charge for their services. On a prior visit, my daughter was having problems with her air conditioning not operating. Jeff had his Technician diagnosis the problem and told me it needed a relay replaced. We got the car back the next day and he only charged my daughter for the part cost. Any other facility would have charged at least one hour diagnostic time and then time to access and install the relay.I am a retired Auto Insurance Damage Appraiser of 27 years and can honestly say that this type of business etiquette is extremely rare, if not almost extinct. Jeff, Anthony, Ryan & his entire staff have obviously worked very hard to earn the A+ rating at the BBB, and it’s well deserved. R.L.H. (Baltimore,Md)
Ok so no one likes to go to the body shop because that means something bad happened to their car and they also know that as soon as they walk in they can just watch their money fly out of their wallets.Well yesterday I got into a fender bender when a guy hit me during a rain storm and then drove away. My back fender was bent in and also coming off the side of the car.I went into Leading Edge this morning around 8 and they told me that it would cost around $50, but they'd have it done within the hour. I walked to Starbucks next door and when I came back it looked like nothing had even happened to my car.They blew back out the back and put the fender back in place perfectly!When I went in to go and pay they didn't even charge me and just sent me on my way! I would suggest Leading Edge to anyone they were super friendly, fast, and obviously inexpensive! If you're in Baltimore with a car problem I wouldn't go anywhere else!!!
Reason #1 never to move away from Baltimore -- Leading Edge Auto Body shop. This mechanic shop is THE BEST!! They have helped me with every car repair problem I've brought to them, and they are kind, understanding, have great ideas and know when something needs to be fixed or can wait. Jeff, Ryan, Mike and the team are top-notch professionals who, if they wanted to, could work only on super high-end cars but they don't -- they want to work every kind of car and treat my car (a 16 year old Subaru) like it's a Mercedes!! I would give Leading Edge even more stars if this site would let me. Go to Leading Edge... you'll be spoiled for life!!
Do to the snowstorms over the winter, I had already put knicks into the bumper of the car and chipped the paint. Jeff touched it all up for me, and painted my replacement side view mirror and gas cap to match the rest of the car. They also cleaned my windshield and dash. When all was said and done, and it was time for me to pick up the car, it had started to pour outside and I was about a mile down the road at a shopping center killing time until it was ready (I had walked from my house to the shopping center since I was careless at the point). Jeff called and asked where I was. He sent two employees out to deliver my car to me.
My car was a technical total loss because the damage was 75% of the value of the car, but it was still completely drivable. The damage was almost entirely cosmetic. I went to two other body shops for quotes and they were skeptical and reluctant to do the work. Then I went to Leading Edge. Not only did Jeff make it out to be no big deal, his quote was hundreds less than the estimates by the other two body shops. And when it was all said and done, they did a BEAUTIFUL job. The car looks amazing and they finished the job in three days. Really easy to work with too. Thank you, Leading Edge!
These guys are great - bottom line. I called for a last minute problem with my AC failing, they then fit me in their busy schedule. After working on the problem they recognized that any fix they made would only last for a matter of days because of an underlying problem - so they told me the bigger issue, offered an estimate, and didn't charge me a cent for their time or supplies used. They even repaired a loose mount they ran across in the process, again no charge. A good, honest shop and bunch of guys - don't hesitate.
The body shop did a great job getting my car back into its normal condition in a timely manner!! Giving me updates along the way, being positive, and helpful with details about the work done and happy that I have a lifetime warranty for all the repairs!! I WOULD recommend this body shop to anyone that needs work done on their car in a timely manner!! Finally, the employees ACTUALLY care, which is hard to find nowadays. Thank you so much for your work!
In a word -- Excellent! I needed tires badly which they replaced at reasonable cost. When they called to say the car was ready I asked if they had time to replace a tail light. They informed me that they had already replaced it and detailed the car at no cost. They took me home and picked me up when the car was ready. Everyone I dealt with was pleasant and courteous. The icing on the cake was that they refuse to accept tips.
These guys are great. My Dodge Intrepid has been trying to die on me for the last 2 years and Jeff and his team have kept it going through it all(including a flood salvage that turned out great!). With the car on its last legs, they gave me quotes for a proper fix as well as a patch-job. They tend to be quite busy at times( so make sure you call first) but that just shows how popular they are. Highly recommended.