Leading Edge AutoBody & Mechanical Repair
I recently came out of a restaurant to find that my sweet little Honda Fit had endured a nasty hit-and-run. The bumper was half-off, the left rear panel was massively dented in -- it was ugly. I'd never needed an auto body shop before and I was SUPER anxious about finding a reputable one. We've all heard horror stories. I am so glad I went to Leading Edge (based on Yelp reviews, actually). Jeff gave me an estimate quickly, worked efficiently with my insurance company adjuster to agree on a price, and answered all of my questions. And even though it was right around Thanksgiving and they were swamped, the work got done efficiently. One thing that really made me feel I'd put my car in good hands was while I was in the waiting room getting my estimate, an elderly woman came in and said her brake light was out. She wanted to know when she could schedule a fix and sounded really worried about having to be without her car for a day. Jeff offered to swap out the bulb right then and there if she had a few minutes to spare, for about ten bucks. You just don't see easygoing, friendly customer service like that anymore! Little things like that make me feel good about giving them my business. My good opinion of them was further affirmed when I picked up my car. The repair and paint job look flawless - my baby was back to her old self! The color matching and pin stripe look great (and I'm super fussy about that, since the orange pearl color is a big part of what drew me to that car in the first place). I sort of hope I don't need to go back to Leading Edge, since that would mean my car has been knocked around. But if I'm ever in that unfortunate position again, I will go back here, no question.
I have taken my cars to Brian for ~15 years.Brian is a certified airplane mechanic and by extension and most likely has forgotten more about cars than most mechanics will ever know.Brian's personal and professional integrity, professional competence and delivery of service is beyond reproach.Brian's expert mechanics, Dan and Rich are incredible in their own rights.Brian, usually at my insistence, checks every little noise or vibration, even outside my cars' regular maintenance schedule to help me "stay ahead of the maintenance and cost curve." As a result, my expenses in maintaining a 1988 Volvo 740 GLE, amortized over the years have been ~$100/month. That translates into ~1/4 of a typical car payment. My vigilance through Brian's care an careful monitoring of my vehicles has saved me the cost of at least two new cars, resulting in my 1988 currently boasting ~445K miles.Brian, realizing that I needed new seats took the time to research a source of nearly new seats to match the interior of my car. He located, acquired, and installed them, obviously saving my back, and ensuring the nearly pristine quality of my trusty steed's cargo bay.I have no idea what I will do if Brian closes his Mt. Washington Autohaus; == Woe unto us. I truly worry about finding as honest, competent, knowledgeable, resourceful, and fairly priced mechanical prize as he with Dan and Rich.
Leading Edge AutoBody & Mechanical Repair
My entire family (4 vehicles) have been using Leading Edge for all of our mechanical and body repair needs for the last 10 years. I recently had them detail my daughters 2008 Honda Accord and when I got it back it didn’t look like the same car. I literally didn’t recognize it. The wax job made it look like a new car, then I opened it and the interior was spotless and smelled fantastic.I am always confident that I can leave any of our vehicles with them and they will do what is right and not over charge for their services. On a prior visit, my daughter was having problems with her air conditioning not operating. Jeff had his Technician diagnosis the problem and told me it needed a relay replaced. We got the car back the next day and he only charged my daughter for the part cost. Any other facility would have charged at least one hour diagnostic time and then time to access and install the relay.I am a retired Auto Insurance Damage Appraiser of 27 years and can honestly say that this type of business etiquette is extremely rare, if not almost extinct. Jeff, Anthony, Ryan & his entire staff have obviously worked very hard to earn the A+ rating at the BBB, and it’s well deserved. R.L.H. (Baltimore,Md)
I was recommended this place by a friend who bought a couple of car from Reality Sales and told me they were good. So I called in, spoke to one of the sales guy and I filled out their online application.They took 1 day in getting back to me (I had to call a few times) but they finally called me and asked me to come in. I sat down with one of the bank guys, a bigger guy named Juan, who talked to me about my job, my income, the cars I was interested in and he told me what my options were, because of my credit, which was in the dumps.After 30 minutes or so, he found me a me an approval with a company called ACE Motors. The payments are good, I have GAP Insurance, a 36 month vehicle warranty and the car is running good! No complaints after 8 months.Overall, I had a very good experience. The two ladies they have there were really nice, very friendly and when I wanted my radio fixed (CD player wasn't really working), they helped me find a place to help me do that. In the end, I'm very happy with my car, very happy with how they took care of me. A positive buying experience, after several that have not been so positive.
I am a new customer of Auto Stop, and very glad I decided to try this local repair shop. I had gone to another auto repair shop when my car started having transmission issues, but they could not diagnose the problem. They estimated it would cost nearly a thousand dollars to perform the exploratory car surgery that my Honda required, so I decided to get a second opinion to see if I could get a better deal elsewhere. When I went to Auto Stop, they found the source of the problem almost immediately- rats were chewing the wires in my car, which Auto Stop quickly replaced. It happened again not more than a week later, and as a courtesy they replaced the part free of charge. This business has saved me a great deal of money, and the service was done much more quickly than I expected. I'll be taking my car here from now on!
I've been a customer of Mt. Washington Autohaus since 1994 and will be forever. Brian, the owner, and his two assistants are superior. Over the years I've had four different cars worked on there. The don't fix cars just to get it done and collect a bill, Instead, they tell you what's really needed to actually fix the problem. If they don't think they can fix it right, they tell you and suggest another car repair facility. Some people get put off by that, but I'd rather be treated in an honest fashion. Like the professionals they are, I've observed them regularly confer with one another on a job, to be sure they got it right. The prices seem in line with what I hear and see others charge, but I really don't know since it's been so long since I've been elsewhere.