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02/28/2016
By: Emily S.
Total Access Urgent Care
I visited TAUC when I was having pains in my chest. Being young (34) I wasn't sure what was going on and figured it wasn't a heart attack, but knew something was wrong because of the amount of pain I was in. The staff got me right back, did an EKG and read it right away. From talking to me they were worried about a possible blood clot and drew all of the appropriate labs, started an IV, and sent me to their other facility for a chest CT. Luckily here was no clot, but they found some fluid around my lung, which explained the pain. I was impressed at how quickly they handled everything! My CT results were given to me less than a half hour after my scan. All of the staff from the check in, to the EMTs, to the radiologist, and the PA and physicians were knowledgable and respectful. I would definitely recommend Total Access Urgent Care to anyone, and I myself am a healthcare professional.
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05/13/2016
By: Cynthia C.
Total Access Urgent Care
I had gone to the Take Care Walgreens clinic out of need due to bronchitis and misery. Saw nurse practitioner and got meds but no relief. Had to do something else, couldn't sleep for coughing and getting worse by the minute. So glad I went to the TAUC, wish I had done so first of all. They were so professional and caring. The facility is clean and efficient. Even when they were busy they got me in quickly and cared for me as soon as possible. They listened to all my problems and although I have complications with medications, really tried to help me feel better. I received a follow up call and had another breathing treatment done and meds readjusted. I hope to feel better soon. IF I don't it's not for a lack of trying on TAUC's part. Everyone from receptionists to doctors have been very attentive. Thank you.
09/17/2014
By: Tracy Z.
Total Access Urgent Care
“I drove to the Total Access Urgent Care facility because I was stung by a bee, which caused a major reaction in my left hand and arm. I was beyond impressed with my experience at this doctor’s office. My first contact was with the staff and I was completely blown away by how helpful and kind they were! A lot of doctors don’t realize how important it is to have outstanding administration because the first point of contact is crucial! Now on to the appointment… Dr Hindrichs was really knowledgeable and made me feel comfortable throughout the appointment, and went above and beyond expectations by providing a follow-up visit at my office the day after my initial visit to check on my arm. I would highly recommend Dr. Paul Hinrichs and his medical group!”
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01/19/2016
By: Sarah M.
Total Access Urgent Care
I was visiting my family in St Louis and went in with my brother to get treatment. He was there for a follow-up for pneumonia and I decided get checked out as well for a cough that I'd had for the last week. I found out that I also had pneumonia. I was given chest x-rays and antibiotics. My brother and I were in and out in less than an hour. The staff joked with us but were also professional, polite and quick. They made sure we had a CD of our chest x-rays and notes if we followed up with our regular doctors and even emailed us. I had Tricare so my visit was covered, but I listened to one of the receptionist explain the cost to another patient and it seemed to be affordable even if I didn't have tricare.I would definitely go back if I had to.
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06/05/2015
By: Erin C.
Total Access Urgent Care
This place is fantastic. It was my first experience with an Urgent Care facility, but won't be my last. I went in with debilitating back pain, and the staff was so kind. Adam, the gentleman who evaluated me, even helped me fill out my forms. I was taken back to a room within 30 seconds of walking in the front door. Doc Hinrichs was terrific. Very kind and helped me to make choices in directing my own care. He even gave me his personal phone number in case I had any questions later. The care center was immaculately clean, the rooms new and inviting, the staff professional and compassionate. I will never go to an ER again!
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05/01/2016
By: Tana S.
Total Access Urgent Care
I fell and busted my lip about 7 pm On a Sun. Remembered seeing a Total Access Urgent Care add on TV. Called to ask if they could do stitches if required and how late were they open. I was told to just come on over and they would be able to treat me. Dr Henrichs was the best and the staff was very personable as well as professional. They even had the medication I needed so I didn't have to make a stop on A Sun at 8:30pm. Anytime I had a question about my injury, they were responsive immediately. I went to the Ballwin location and would recommend them highly. They truly are Total in every way.
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07/28/2016
By: Kim B.
Total Access Urgent Care
Everyone was friendly and helpful from the moment you walk in the door. They had me in a room before I could even sit down in the waiting room. The nurses, techs, and doctor all showed real concern for me a person and wanted to make sure that all of my needs were met. The doctor took the time to even talk a bit, it really made me feel like I mattered to them. This was the third time I have gone to this location and every time the experience is the same. It does not matter if you are going in with: a grease burn, pink eye, or bronchitis and everything in between they are ready to help.
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08/20/2015
By: Blakely S.
Total Access Urgent Care
When I realized that I needed to get medical help and I had limited time, I stopped in and hoped that I wouldn't end up cutting into my family's vacation time. Thankfully, they were far faster than I expected, and they got my evaluation, X-Rays, and diagnosis to me in a fast amount of time, while also being ACCURATE. Now that my arm is better I can actually type this review... and I'd recommend Total Access Urgent Care to any of my friends. They're quick, reliable, friendly, and make you feel comfortable and safe. If I'm ever in need of urgent care again, this will be my go-to place.
01/28/2015
By: Laurie T.
Total Access Urgent Care
After seeing my primary and getting a 5 minute visit with his NP. I left my primary's office in pain with no potential for relief for 2.5 weeks. Not being able to wait any longer due to the discomfort and pain.I went in to Total Urgent Care for the first time and was greeted with a friendly helpful face. I was taken back immediately without a lot of paperwork or waiting. Dr. McAdam and his team were so helpful and compassionate. I left feeling 100% better. I could not have been more pleased with my visit. I will go back and will refer anyone to visit this location.
01/02/2015
By: Marissa S.
Total Access Urgent Care
I was impressed with the kindness of the staff. They were quick to get my information and place me in an examination room. The nurse came in within moments of being in the room. The doctor followed shortly after and did an examination. He took time to talk with me to understand what was really going on. He also discussed the intended treatment plan. The staff was genuine and did not rush the services. They filled my perscription in the office. The facility was nice and clean. My experience was very pleasant. Will definitely choose this urgent care again.

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