Rani Srivastava, DMD
187 W City Ave, Bala Cynwyd, PA 19004
9:00 am - 8:00 pm
9:00 am - 8:00 pm
9:00 am - 6:00 pm
9:00 am - 5:00 pm
8:30 am - 5:30 pm
- Fri - Sun
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First time, they will probably give u appt right away. As they dont want to loose a customer. and they know for sure that nobody returns, so they try to do as much as they can on the first visit ...may be ven spend 3-4 hrs.
My case, I never had even a tooth ache before. I went for genral check up and to get scaling done. I am a physician and I had so many dentist friends, who did scaling for me over the yrs and never mentioned anything about a cavity.
So, one dentist comes, checks up and says , u might have a cavity, so lets do x-rays. They do X ray, comes back and says ...there is a 2 mm cavity ( which is well above the cut off to call it a cavity). Convincec me, saying that if I dont have it filled at this stage it will become a cavity. Since its a preventive procedure, they said it ill be paid for by my insurance.
As I didnt feel the need, I told them that I would only get it done if its completely covered, otherwise i will go to my dental friend. They cjhecked with my insurance, says its covered and did it. The procedure was done so horribly I have pain now all the time. I later found out that they over filled the cavity and the pain is form non alignment.
Worst part comes, they decided to charge me 600 more after my insurance paid 1500 and never contacted me to pay the bill. They passed it debt collection , without even contacting me. tHE debt collection, sent a letter out to my old address and since there was no response, put itup on my credit report.
Well, what can I say...pls dont go there, even for scaling.
This place is horrible. I have no idea why I stayed with them for so long...probably because it was convenient and they accepted my insurance. First of all, they are not ethical. I actually caught them red handed trying to give me a crown I didn't need. One dentist advised I needed two crowns. When I went to have the work done by the oral surgeon (who acted like a neo-Nazi) I was advised I only needed one. When I addressed it with the dentist, she was embarrassed and agreed I only needed one crown i.e. "" oral rape"". In the past I was also given a night guard for allegedly grinding my teeth. It cost a fortune even out of pocket...turns out I don't grind my teeth! Other than these two specific unethical experiences, it's common to wait at least an hour to be seen. Even if you're the first appointment of the day, you'll wait for a half hour minimum. Another thing is if your last apt. was over a year ago, they won't give you a cleaning at the same time as you exam without a big fight. One experience that really upset me was overhearing a senior citizen in the next room who was denied a teeth cleaning because she couldn't pay the exhorbitant fee they wanted to charge her for the dental work. She was begging for the only thing she could afford which was a cleaning and all they did was shove bank loan agreements in her face. It was the saddest thing I ever saw. They had no compassion whatsoever. This place deserves to go out of business asap.
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