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03/09/2017
By: Mike N.
Bakersfield Mazda Mitsubishi
Let me tell you about our experience with a great customer service rep at Mazda. Paul Lopez. This man worked for us. After being turned down at 2 dealerships our credit isn't the best, but we have income. Paul went to work for us. Now I have to say it took some work on his part, and a lot of patience and yes we needed a cosigner. BUT he made sure my family got into a car that we could afford without over extending ourselves. We had certain parameters to be met. So he went to work with his manager and his finance manager and their team, and found a bank that would finance us. After their hard work we came in and drove home with our new car (well new to us). A 2013 Mazda CX-5. A we are in love. I never thought much about Mazda, but once Paul told us what would be in our price range, I did some research on this vehicle. The big plug was from Car & Driver Magazine online, they really raved about this car. And after 1 day having it, I can't believe this is a small SUV. Because it drives like a little sports car, with lots of great creature comforts, great gas mileage, and some serious torque and HP for a little in-line 4. So if you are in the Market for a New or Used car, consider a Mazda, and ask for Paul Lopez. You will never meet a more friendly, straight forward guy. He won't just sell you a car, he'll take care of you and your family. Thanks Paul & the Bakersfield Mazda Team. You have made a customer for life.
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11/19/2016
By: Angel M.
CarMax
Absolutely the BEST place to purchase a vehicle. I will always use carmax for all my future vehicle needs. I have never been treated so well. Top of the line service everything was Yes. I went to two locations and both had the friendliest staff everyone there was helpful. All employees are dress professionally and by job title so you know who can help you according to your need. Extremely fast approval process. Completed the approval process in 15 minutes. They found me the truck I wanted even though it wasn't at the location I was at but they called the other location held the truck for me and had all paperwork ready when I arrived. While we were waiting on the other dealer to put the truck on hold they let me test drive a new mustang GT limited addition 430 hp just to say thanks for purchasing a vehicle from them. And they did all this without having perfect credit. This dealers answer to any question is Yes.
11/10/2016
By: Mere R.
Naranjo Auto Sales
I wanted to tell you, my whole experience from start to finish was professional and enjoyable. The Denali truck we purchased is exactly what we were looking for. My husband and I would recommend the dealership to anyone looking for an excellent used automobile. In a world where we don’t always have the best experience in a car dealership, this was great. It is without hesitation that I would buy another car from Naranjo used Auto Sales. The general public perceives a car salesman to be the kind of guy you’d better watch out for when buying a used car. Mr. Pina, you’re definitely not in that category. My Denali Truck is absolutely beautiful and it passed inspection without a single comment. I got a competitive price on a certified vehicle; and every promise was met. I am more than pleased with the high-quality product and service I received from Naranjo Used Auto Sales.
06/27/2016
By: Danne G.
Naranjo Auto Sales
My whole experience from start to finish was professional and enjoyable. The Denali truck we purchased is exactly what we were looking for. My husband and I would recommend the dealership to anyone looking for an excellent used automobile. In a world where we don?t always have the best experience in a car dealership, this was great. It is without hesitation that I would buy another car from Naranjo used Auto Sales. The general public perceives a car salesman to be the kind of guy you?d better watch out for when buying a used car. Mr. Pina, you?re definitely not in that category. My Denali Truck is absolutely beautiful and it passed inspection without a single comment. I got a competitive price on a certified vehicle; and every promise was met. I am more than pleased with the high-quality product and service I received from Naranjo Used Auto Sales.
08/17/2012
By: rachel.german3
Family Motors Auto Group
HORRIBLE customer service. I bought my VW only two years ago, and it is now starting to fall apart already (rearview mirror falling off, headrest broken, etc) and of course none of that is covered under warranty even though I DID NOT BREAK IT! Not only that, but when I call to ask a question, I never get to speak to a person, its always voicemail. Today my rearview mirror literally fell off, and, since it is illegal to drive without a rearview mirror, I called to try to get it fixed or for them to tell me how to fix it. It is now 5 hours later, and I STILL have not received a call. Quality wise, not worth the $300+ I pay every month. That, in addition to the horrible customer service, has made me decide to take my business elsewhere and trade in the vehicle. I do NOT recommend this place.
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03/04/2016
By: Gustavo V.
Dynasty Motors
IM THE NEW SHERIFF IN TOWN AT DYNASTY MOTORS. THE BALD GUY IS NO LONGER HERE. COME VISIT US AND EXPERIENCE THE DYNASTY DIFFERENCE. IF YOU WANT TO SEE GOOD REVIEWS, VISIT US ON FACEBOOK. OUR WEBSITE IS www.dynastymotorsbakersfield.com I'M SURE THAT ANY NEGATIVE EXPERIENCE YOU WOULD OF HAD WITH THE LAST GUY YOU WONT HAVE HERE WITH ME. WE TREAT OUR CUSTOMERS RIGHT, WITH RESPECT. COME CHECK US OUT, ALL OF OUR CARS ARE GUARANTEED BY CARFAX AND BACKED UP WITH OUR 30 DAY/1000 MILE DEALER WARRANTY. WE HAVE A TOP NOTCHED SERVICE DEPARTMENT WITH CERTIFIED TECHNICIANS, AND OUR INVENTORY IS ALSO AWESOME. WE ALSO PRIDE OURSELVES AS HAVING THE BEST FINANCING OPTIONS IN TOWN. ALL OF OUR SALES CONTRACTS ARE SIMPLE INTEREST CONTRACTS SO YOUR NEVER LOCKED IN AND THERE'S NO PRE PAYOFF PENALTIES.
04/10/2013
By: celestebrown
Bakersfield Mazda Mitsubishi
My husband and I were looking all over to purchase a New Car, I had been to dealerhip after dealership and over & over it was the same thing we can't help you your credit score is too low. I was just about to give up when a friend suggested Bakersfield Mazda. I went down there with my husband and we actually got qualifed and they were able to help us buy a new car. I am so happy with my Mazda CX7, the staff was so helpful with all of my husbands questions and there were a lot of them. I was givin a tour of the facility including the Service & Parts department and I ended up ordering some accessories on the spot for my new car. I thought it was so nice that there is still trustworthy dealership like Bakesrfield Mazda out there.
09/20/2014
By: Ricardo G.
Alfa Romeo And FIAT of Bakersfield
I really love when I can go into a car dealership and I don't feel like I'm getting taken advantage of. It's nice to feel as though the sales person isn't "selling you". Yesterday I purchased my first NEW vehicle and I couldn't be happier with the experience I had with the sales representative and the FIAT dealership. Justin was very informative and friendly, the finance representatives were very knowledgeable and the staff accommodated all of my needs. I purchased a FIAT 500E, It's all electric! No gas, no maintenance and an affordable monthly payment. I will be recommending friends and family to FIAT and I will encourage them to take advantage of the electric car incentives.
07/10/2013
By: sam.mills.9212301
Bakersfield Mazda Mitsubishi
I went to Bakersfield Mitsubishi recently after doing a ton of research online, I am was shopping to buy the new 2014 Outlander. When I arrived at Mitsubishi I was greeted by 3 different salesman lol I chose one and we got started right away with the car I knew I had wanted. My Salesman was very nice and he took me for a test drive and showed me all the feauture's the vehicle had to offer. I was sold on it instantly and then we started the paperwork process, which was actually a lot shorter than I thought it was going to take. So I love my new car and I didn't feel taken advantage of so not all Salesman are jerks. Thank Bakersfield Mitsubishi!!!!
10/13/2012
By: eugene.naschke
Fiat Of Bakersfield
We bought a car at fiat of Bakersfield earlier this year and found the experience to be totally satisfying. While giving us a tour of the lot our salesman,George Kassas, carefully compared and explained the various models. He was sincerely interested in our needs as car buyers. There was no pressure at any time; only an effort to make the car buying process as easy as possible. George showed us how to use the equipment on the car and followed up with us to see if we were having any problems.We wouldn't hesitate to buy another car at Fiat of Bakersfield. Gene and Bev Naschke

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