My recent purchased of a 2018 Crosstrek from Sangera leads me to UNCONDITIONALLY RECOMMEND this vendor. Our salesman, Bobbi Malec, was both enormously courteous and totally informed. The inquiry-test drive-contract negotiations-finalizing the deal process was carried out with perfect professionalism and efficiency. I got a better deal than I expected! From the start, a detailed offer IN WRITING was given my wife and I, which allowed us to compare Sangera's deal with other dealerships. The entire process took four (4) months (on our part), and this delay ultimately led us to buy a 2018 model which we absolutely love. No "hard sell"; no "let's see the sales manager", no "this deal is only available for today" tactics were ever used. Financing on better terms than I could have obtained for myself, was secured swiftly the night we chose to "pull the trigger". Paperwork was completed immediately. I have compared both "deals" and dealerships throughout all of Southern California for Subarus and I am convinced that the place to buy is Sangera.
Let's just start off by saying if I could give 0 stars I would. I'm a 22 year old women and this is my first vehicle so it's safe to say I don't know much about vehicles. I brought my car in with a coolant leak and was informed I needed a new radiator. The man gave me a reasonable price and I said yes. I thought I found a good mechanic who I could trust, sadly I was mistaken. I spoke to my grandpa who asked me to check to make sure he was also replacing the theromstat, so I called Joe's and he told me no he wasn't. My grandpa told him he needs to do what any GOOD mechanic would do and replace it. Joe still didn't replace it even after we asked him to. Joe told me the car would be done that night but probably tomorrow morning. I go to a show 45 minutes away and get called at 7pm and told I need to come get my car in an hour or he would leave it on the street in a not so great neiborhood. Luckily my aunt was able to get it and asks him if he replaced the hoses, again he says no but informs her that I need to replace them and the radiator cap soon. My aunt asks why he didn't tell me that and he says he only does what needs to be fixed "now". He is a horrible machanic, I called and asked 4 other machanic their advise and they all said he was terrible and that you should replace all of that when replacing a radiator, which I gladly would have paid for to avoid a problem later on. Also, to top it all off tried to scam me out of $10. Said the inspection would be $15 and labor would be $75 which would be $90 but tried to charge me $100. If you like mechanics who rip you off this is the place to go. Thanks Joe's we will not come again!!