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03/05/2017
By: Jean K.
First Help Urgent Care Clinic
I'm a seasonal resident who was looking for a walk-in clinic. Prior reviews of this clinic didn't deter me since they were focused more on the wait rather than on the actual care that was received. I expect a wait when going into an urgent care or ER. I went today (Saturday) at 4:00pm and, to my surprise, no one was in the waiting room! I was greeted by a pleasant receptionist who gave me paperwork to fill out. I found all paperwork to be legible. I returned it with my insurance card and drivers license. About 15 minutes later I was called back for my vitals. Again, a very pleasant nurse attended to me. She then escorted me to the exam room. I waited in the exam room for about 3 minutes before Doctor Nathanial arrived. I was very comfortable with the Doctor and was extremely pleased with the service that was given to me. I would go back without hesitation. I found this clinic to be neat and clean. This site has an old address. I had to call since I couldn't find the building and was given their new address of 1023 US Highway 27 S.
Tips & Advices
Under most health insurance plans, urgent care visits will require a copay that is usually less expensive than emergency room visits, but more expensive than standard doctor visits - around $120 on average. Urgent care staff do not have much information regarding individual coverage, so be prepared and check with your insurance provider to understand costs.
It is common for urgent care physicians to recommend follow-up treatment after an initial visit. Most commonly, patients will be asked to return to the clinic or their primary care doctor if symptoms get worse or do not improve in a certain amount of time. Patients might be referred to a specialist for treatment of more complex conditions. Or patients may simply be given a few basic tips for recovering at home. In any case, patients should follow the doctor’s advice regarding next treatment steps.
If needed, urgent care doctors can prescribe medication to treat conditions. This may include antibiotics for an infection or pain medication for a broken bone. Be sure to follow the doctor’s instructions for taking these medicines.
Be sure to explain your symptoms to physicians in as much detail as possible. Note when or where the symptoms first appeared if possible. Inform urgent care staff of any medical conditions you may have, all allergies, and all medications you are currently taking. Also be sure to bring proper forms of identification, and any health insurance cards/information to help process your visit.
You should be able to find a 24-hour urgent care clinic by searching online resources such as yellowpages.com. Be sure the location is included in your health plan network before visiting.

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