My husband and I decided last summer to have a pool installed in our back yard. We contacted several pool companies in the Austin Area. The first two pool companies came out and they were a complete turn off! They were only interested in how much money we were going to spend on our pool, not once asking us what our preferences were for the pool. They were supposed to draw up plans for our pool (which we were not sure how since they never asked us what we wanted, but only how much $$$ we wanted to spend). We never have heard back from either one of those pool companies!!! We then called Blue Haven Pools located in Austin, Tx on Addie Roy Rd. Their salesman came to the house and the first item we discussed was what shape we wanted for our pool. After spending an hour discussing what we were looking for in a pool, if we wanted a recreation pool or a sports pool, we starting talking price. I will say my husband and I were nervous since they waited so long to discuss price. I must say we were pleasantly surprised for how much we were getting and how it was so affordable. We definitely decided to have Blue Haven install our pool.This has been our first summer swimming in our pool. It is the best decision we could have made going with Blue Haven. The Blue Haven team is very professional, friendly and efficient. I would recommend Blue Haven Pools in Austin to install anyone's pool!!!! Thanks Blue Haven Team!!!
As first time spa customers my wife and I did not know what to expect and we were somewhat scared of the whole process. When doing our research online, we read about horror stories other customers had with unprofessional companies they used. The bad experiences we read about with other companies included everything from pushy salespeople, construction crews who were unprofessional, messy work, unfinished features, mechanical problems and unresponsive staff. We met with a couple of other spa companies before selecting Austin Hot Tubs and Spas. For us it was an easy decision after meeting with your salesperson, who made us feel comfortable, relaxed and they weren’t pushy at all. They answered all of our questions, addressed our concerns and thy even gave us little known tips about the spa buying process and ownership, so we would be successful with our spa right from the start. It showed us they really cared. Our spa is about to go in and I am eager to see the results. If it’s anything like the first part of this process then I have nothing to worry about.
01/17/2008Swimming Pool Partners Design & Construction
Rob came out and explained his business concept and I was very impressed. Rob brings the best value so you must meet him in person. I had 4 other pool contractors come out and give me estimates from $65,000 to $95,000 for the same size pool. Rob drew a wonderful design and managed the construction for only $44,000 which saved me over $20,000! Rob provided me with the best learning experience and the best value. I highly recommend Rob and his wonderful crew.Nancy, Bert, Julia and Justin.Austin, Texas