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09/16/2013
By: casper17
EMERGENCY ANIMAL HOSPITAL - SOUTH
I took my 17 year old best friend and devoted cat to Emergency Animal Hospital of Northwest Austin after he crashed from taking Insulin. I thought for sure he was going to die. We had been through another crash before but it was nothing as frightening as this one. Within two minutes he was taken to the back and emergency care was begun. The doctor came out within 15 minutes saying he would have surely died if I had not gotten there when I did and Casper was now responding well to treatment. After explaining further care needed, we discussed fees. Emergency care for pets (the same for humans) is expensive and most people do not have the cash up front in these kinds of situations. If you have animals, it is a good idea to think about possible health emergencies and make some kind of plan if a crisis should occur. There are several pet insurance policies and credit cards that can help with these kinds of emergencies. My heart truly goes out to those people commenting in the earlier reviews. I spent over $2000.00 at the emergency hospital in New Braunfels and an additional $2500 for continued hospitalization for my 11 Year old cat who then needed to be euthanized due to cancer. I do not have a lot of money and drive an 11 year old car. My money goes to food, housing, bills, and my animals. Sometimes we have to make hard choices as pet owners.I just want to thank the staff at the Emergency Animal Hospital of Northwest Austin for their compassion, expertise, and professionalism when taking care of my good buddy and would highly recommend them to anyone needing emergency pet care. Thanks again.
07/29/2016
By: Ariel C.
South Branch Pet & Bird Clinic
Very affordable pet care. Considering that I'm a new owner of a puppy, they have been very polite and patient with my questions and concerns, even over the phone. The front desk are super friendly, helpful, and knowledgeable. They were able to give me good resources of where I can find natural substitutes of food, and preventatives for my dog, and informed me about the medications they had available there. I called the next day after my pup's first appointment because I was concerned about some issues I noticed with my new dog. They scheduled an appointment the next day at no extra charge, and was able to address what was going on with my dog and reassured me that she is healthy and that she just needs time to adjust. I feel comfortable and greatful knowing that I have a good clinic on our side.
07/15/2014
By: Andrew S.
EMERGENCY ANIMAL HOSPITAL - NORTH
My best friend is dying of bladder cancer and it is one of the worst experiences of my life. After an entire weekend of whimpering and rubbing his tummy on the carpet I was desperate to find my pup some relief so I took him to Emergency Animal Hospital of Northwest Austin. The doctor gave me information about the treatment of Transitional Cell Carcinoma that my former vet never mentioned and I'm grateful to her for that. She seemed to have a lot more knowledge and compassion than the other vet and I will certainly follow up on her referral. The jury is still out on the remainder of our visit and when the issue is resolved I will return to YP, remove this rating/review and post my final rating/review.
05/10/2013
By: sharon.schroeder.583
Charla L Jones DVM
I love this lady! She and her staff are so personable, caring and wise. Our dog has congestive heart failure, and Dr. Jones was recommended by our vet. During this difficult time, it helps so much to have such professional, loving and dedicated doctors to rely on. I called her at 4:30 one Saturday morning, and she was so helpful and just grace personified. She talked us through giving a Lasix shot to our dog---I know I wouldn't have been so helpful at that time of the morning, but she acted like it was no big deal---Bless Her and her wonderful staff!
11/07/2011
By: 1andreaswanson
Spicewood Springs Animal Hospital
Dr. Wagner & Dr.Benaryeh are TOP NOTCH Vets. This hospital was very clean & staff was nice. My cat had a sudden sickness(Pancreatitis) on a Saturday and I did'nt know who to call or where to go until I found this clinic close to my residence. I'm glad I choose them because I felt very comfortable leaving my cat in their care. To be expected, the bill was a bit much but in the end my cat is expected to recover and well worth the heartach to ensure a clean bill of health. Thanks Spicewood Springs AH!!
11/28/2015
By: R W.
South Branch Pet & Bird Clinic
Just returned from a visit with my dog. She scratched her eyeball so needs meds. The staff were all polite and attentive. The appointment was quick- very short wait time. The medications were explained to me very clearly and the clinic was clean. The Dr and the tech both seemed to enjoy their jobs and do them well and efficiently. We will be going back for dentals in a few months - my suggestion, not theirs. I know they are affordable and do a good job because we had our other dog's teeth cleaned there.
03/03/2014
By: Brandy C.
South Branch Pet & Bird Clinic
“The staff and doctors at South Branch are incredible. Our furry babies have been patients here for over a year now. We moved from out of state and South Branch was very helpful in helping us track down old records and start new ones at this branch. The location is very convenient - right off of Ben White! They always have coupons available and specials going on, which is great when you're on a budget. We would highly recommend them to friends and family with furry loved ones!”
03/19/2013
By: brookemayu
Whole Pet Mobile Vet
I highly recommend Whole Pet Mobile Vet services. Dr. May demonstrated honesty, compassion and offered a painless/peaceful euthanasia process when she came to my home to euthanize my sick older dog. It went exactly the way I hoped, which is saying quite a lot- because my dog was my baby. I miss her terribly, but Dr. May made sure that she was comfortable and loved. I definitely feel like I made the right decision in choosing her services.
10/06/2015
By: 1andreaswanson
EMERGENCY ANIMAL HOSPITAL - NORTH
Staff & Vets at this place are great. I brought my cat to this hospital because they had 24 hour care in which my vet had closed over the weekend. I liked the option to come by & visit my cat anytime to meet the Vet with questions or concerns to ease my mind. Overall completly satisfied with the service. As a responsible pet owner, I'm glad I choose this place for treatment.
06/07/2017
By: Cedric E.
South Park Animal Hospital
Excellent doctors, techs, and staff. Very calm atmosphere. Super smart people. We have been going there for over 5 years. Over the years we've had numerous vets and this place is the best BY FAR. And they are also very affordable and don't push services or things your pet doesn't need. I'm glad Austin has a place like this!
Tips & Advices
Most 24-hour clinics do not allow owners to stay with their pets overnight. However, many do have specific visiting hours or will let owners see their pets at any point during the day. In addition, owners can call most clinics at any time for an update on their pet's well being.
  • Important phone numbers, especially those of the the veterinary clinic, the animal hospital or emergency clinic, and the poison control center
  • A book detailing pet first-aid steps
  • Copy of medical records
  • Nylon leash
  • Muzzle (only use if pet is not vomiting and has no difficulty breathing)
  • Absorbent gauze
  • Nonlatex disposable gloves
  • Scissors
  • Tweezers
  • Nail clippers
  • Digital thermometer
  • Sterile saline solution
  • Hydrogen peroxide (to induce vomiting only at the recommendation of a veterinarian
  • Milk of magnesia (to absorb poison only at the recommendation of a veterinarian)
Find a 24-hour animal hospital that provides emergency services within your area. Keep the facility's contact information in a place that's easy to locate, such as the refrigerator, address book, or smartphone. Most veterinary clinics operate on standard business hours and are not equipped to handle emergencies.
Veterinary clinics operate on a smaller scale than animal hospitals. The latter are more likely open 24 hours and provide emergency services. The former generally operate on typical office hours and only perform wellness exams and minor surgeries. Veterinary clinics also do not generally perform laboratory tests on site.
The specifics vary depending on the type of visit. For a wellness exam, bring:
  • Medical records
  • The type or brand of food the pet eats
  • Medication (including flea, tick, and heartworm medication).
If the animal needs medical treatment, the following may be helpful depending on the situation:
  • Fresh stool sample
  • Vomit sample
  • Video of the pet engaging in abnormal behavior
  • Substance the pet may have ingested

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