Best 9 Leather Jacket Repair in Austin, TX with Reviews - YP.com
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10/29/2013
By: tom.danna
Leather Fix
As other reviewers mentioned Mr. Leather Fix (Lee) is very unreliable. His response always comes with lengthy excuses as to why he did not respond or resolve issues. He will give you every excuse, but never his own fault. That enough about his responsiveness.Lets talk about his quality of work. He was contracted to fix cracking and color issues on a Leather Set. Again it took much communications and delays just to get him to the house. At first we were pleased with the work performed. He applied a colored finish. Within weeks we saw the material he had begin to crack. With the passing a few weeks the material he added began to peel off. We called him and after several reschedules he showed up and began to give us a million reason why this was happening. None which he explained before doing the work. After time it became very clear this guy was good at story telling, but failed at providing results. He gave us the option of putting new leather on the items. We would just need to pay for the leather and he would do all the work at no additional cost (since we already paid him a significant amount for the initial work). Took some while but finally said he found leather that would work and by the way here is the price for the leather and the installation cost. At this point we decided just to stop with all the churn. We asked for a refund because it was still within the warranty period. We got a 50% refund that took several months to get. I wish I could post pictures of the work provided. We should have gotten a 100% refund. Because 100% of the work performed was a mess.

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