When I read many of the negative reviews about this property, I must admit I was nervous about booking a stay here, but I took into consideration the positive reviews which outnumber the bad. I am glad I did as I just spent three wonderful days in a delightful getaway. Orangewood Suites is a cluster of apartment style suites, each with it's own stocked kitchen( Full size refrigerator, stove and dishwasher) along with dishes, glassware, pots and pans. Great way to cut down on eating out food costs during your stay. There was a microwave and small two cup coffee maker with coffee supplied daily, as well as a nice selection of regular and herbal teas. The suite was huge, over 400 square feet with a living room area, patio, king size bed ( I loved the comfort of it), as well as a separate vanity area off the shower and tub. Bath towels were fluffy and plentiful and the bath amenities were spa like and quite nice. There is even a fireplace, but I neglected to ask if it usable. A wide screen 42 inch flat tv added to my enjoyment. Housekeeping did an excellent job in preparing my suite and the furnishings, while older, were clean and well maintained. Free wireless and a laundry on site are added pluses. The decor was also very nice. In the morning, guests enjoy a complimentary hot breakfast buffet, with a hot entree as well as cold cereals, bagels, fruit, coffee, tea and orange juice. In the evening, a complimentary light buffet is offered. The nights I was there featured a tasty pasta dish and tossed salad and the other night a taco bar. Complimentary beer, wine, ice tea and soft drinks are offered in the evening. The front desk staff were extremely kind and helpful. And, the nights I stayed were priced extremely reasonable and well below a comparable lodging facility. Now, for the negative things people have said about Orangewood Suites. After communicating with the manager and telling her how much I was enjoying my stay, she informed me that previous management had allowed the hotel to slip below acceptable standards and many items were neglected. Rest assured, the current management team has taken care of all this and as a former innkeeper, I can say you will only find positive things to say about your stay, unless of course, you happen to be one of those people who can't seem to find anything positive to say and choose to focus on the negative. Try as I might to maintain my bed and breakfast to the highest of standards, there was always someone who managed to find lint on their pillowcase, lol. I hope you enjoy staying here as much as I did.
I traveled to Austin Texas, March 18-20 for SXSW music fest and I stayed at this Orangewood suites. I have to say, for the price I was not expecting the room to be this immaculate and large. I traveled with a group so we had 4 rooms, I stayed in the studio king suite and the space was more than enough. Living room with fireplace, large flatscreen TV and sleeper sofa, kitchen with supplies and a balcony with chairs. There is a partition that goes into wall between the bedroom and living room, you can pull it out to create division between the bedroom and living room providing privacy to each section. The bathroom area is nice too. Water pressure was heavy and we had hot water every single day. The shower head so low though so it hit me in my chest which really wasn't a bother. I wish it didn't rain every day of our stay so we could enjoy the pool. I would definitely stay at this property again if I was ever in the area again (although very unlikely since I didn't care for Austin, TX) and I would certainly recommend it to anyone traveling to the area. I'm from Chicago where we have amazing accommodations and I am an employee at a Hilton property, so you can certainly trust my review. My first interaction with the front desk agent wasn't pleasant, but then I left, called and explained my situation, then after returning it was better. PS they offer free breakfast but I was never able to take advantage of it as I forgot both mornings and free Wi-Fi!
This is a really decent hotel for a great price. I've stayed in the same unit twice and the carpets are new and clean, the bed and bedding are comfortable. The bathroom is small and older but there was plenty of hot water. Having a full kitchen is great. I've also been inside one of the 2 bedroom loft units and the rooms are smaller than in the one bedroom units. There is a decent sized balcony with a chair or two and a small table. Did not use the small pool and have never seen anyone use it even in the heat of the day. They offer a breakfast with hot food - eggs, potatoes, bacon, etc. slightly above what you normally get at a value priced hotel. There is a happy hour with food, one day we had sloppy joes with chips and the next was fish sandwiches with hush puppies. The food isn't spectacular but if you're hungry it's better than nothing. The staff is always friendly and helpful. You cannot beat the price for what you get at Orangewood Suites. It's centrally located right at the intersection of 290 and 35 and you can get to either freeway easily. This is where I stay every time I need a hotel in Austin. It's great!
My wife, son and I stayed here while our house was being built. We lived here for 6 months. The place is in need of updating, though they are in the process of doing that now. The place was clean and the A/C - heat worked fine. The staff is top notch, friendly and helpful. They have a breakfast every day and a dinner Mon-Thur. Breakfast is fine with a hot offering that rotates along with the usual toast, bagels, muffins, cereal, fruit, drinks and such. The maintenance staff is on top of any problem you may encounter. There are usually a few state troopers staying there so I liked the security that provided. The cleaning staff was very nice and did a great job. Location is very convenient to the Austin area. Close to downtown and easy access to the highways that will get you anywhere. Enjoyed our stay and the folks running the place. We would stay again. I actually need to go visit everyone. Especially with the new renovations this place will be top notch. Stay, you won't be disappointed!
I stayed here for 2 weeks. I've been there before and was sad to see some staff that had been there for many years is now gone, but the current staff is also very friendly and kind. Where else are you going to get a hotel suite with a fully staffed kitchen, full refrigerator, oven, pots and pans and all, includes a hot breakfast Mon - Frid and social hour in the evening includes a full dinner Mon - Wed for the low prices they offer. I'm always looking for a good bargain and this really saves me hundreds of dollars when I go on vacation with my family. They're prices have always been under $100/night for us and it's hard to find a good hotel with all these amenities for less than $120. The staff is always willing to do whatever it takes to make your stay more enjoyable. I've never had a problem with my room being cleaned daily. I also know that I can trust the staff with my personal belongings and not worry about them being taken.
I had a large party of 35 people attending the Austin Film Festival and all downtown hotels were completely out of the price range. Orangewood Suites was affordable, had clean and spacious rooms, had great complementary amenities: strong wi-fi everywhere on site(!), laundry on-site, breakfast, happy hour with snacks and a pool with access to people with mobility issues, and all within 10 minutes of downtown via car (15 minutes in traffic). The property is quiet and well maintained but the highlight was the staff. Edalma, Jessica and Monique were wonderful! They met all our various requests for room changes, extensions, group transport and even an impromptu afternoon party in the dining room with professionalism, expediency and a smile. They made our hotel stay at the Orangewood truly excellent and effortless.
We had an extended stay. Office and Maintenance Staff very helpful and gracious. Housekeeping Staff lacked English speaking skills so it was difficult to communicate need of towels and toilet paper. Dryer broke during stay, difficult to share one dryer with numerous people trying to do laundry. Pet friendly, excellent amount of green space to take dog for walk around hotel perimeter. Plenty of parking. Surprised with the amount of hotel guests who smoked. At times, motel room smelled of cigarette smoke. It is a nonsmoking motel. Wifi caused laptop to work slow, kept losing connection. Would stay again, highly recommend the motel. If any concerns during a stay, don't hesitate to speak to the office, they wanted to make our stay comfortable.