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By: verticaldata
CORT Furniture Rental & Clearance Center
Rented furniture from them while in Austin. The staff seems friendly, but they sneakily tried to up-sell me on everything. For instance, I asked for the $30/mn bed, but they quietly changed it to the $60/mn bed and tried to make me sign the agreement. Lots of hidden charges too, such as "damage insurance," which doesn't even cover theft or normal wear-and-tear. (they make you pay for scratches n' stuff at the end).Pick up was annoying. Near the end of my lease I called in saying, "My lease is ending next week, when will you guys pick up the furniture?" They respond saying they need a two weeks notice, so I had to pay for the extra week or so past my lease. Overall, the extra unforeseen charges made the rental too expensive, and I regret not simply heading to Ikea.
By: bluang3l82
Happy with the service told them what I wanted and they didn't try to sale me anything I didnt want...

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