My wife and I have been renting a house in Hyde Park through Eyes of Texas Properties for three years now, and it's been a delightful experience through and through. When we first became interested in the property, they answered any and all questions we had, and made sure the process went a smoothly as possible. Whenever there's been a problem, they've been quick and responsive in resolving it. April, Tara, and Alex are incredibly friendly. They are easy to get in contact with, and seem eager to help wherever they can. Having lived in Austin for 8 years now, I've leased through many property management companies. Eyes of Texas Properties has definitely been the best. Doing business with them has been a pleasure, and I recommend them to anyone looking for a rental property in Austin.
08/02/2014Colonial Grand At Canyon Creek
CLASSIC BAIT AND SWITCH!They bait you with a low-ball rate, like $750, and within a year to two years you will end up paying DOUBLE your original rent PER MONTH, YES I SAID DOUBLE. Your rent WILL increase at an astronomical rate if you choose to stay here after your first contract expires. This is unfair and should be disclosed upfront, however they unjustly choose to hide this information from you. They strategically want you to sign a 7-month lease because most companies' fiscal year is 6 months or 12 months, so when those 7 months is up you will be in a difficult place as far as finding somewhere else to stay. I have lived here for 2 years, only because of the expense it takes to move out.They lure you in knowing that it's almost impossible to make you move out with a low rate and short term lease, and then trap you when it's time to renew your lease with only months to make decision or your rate will go up more than $200 in some cases. This is an 8.3 billion dollar industry, making 25 million dollars a year in revenue after the merger of Colonial Trust Properties, and Mid-America Apartments Communities (MAA). How is it that they cannot work with residents who need to move out?As far as the stay here, the noise level is very high due to the walls being very thin. I can hear my neighbors use the restroom, laugh, cry, pass gas, talk on the phone, and watch TV, almost nothing is private. Parking is difficult to find unless you come home around 10am-3pm. Apartments that are on the opposite side of parking will have to carry groceries and such which can become a great inconvenience. Maintenance has come in without giving me prior notice. They installed security locks on the windows without letting me know. This is a major breach of privacy. The apartment management should at least let me know beforehand when they would be entering into my apartment.Trash is thrown on and around my apartment and I am the one who has to remove it or it will stay there. I would like for you to be aware of what you will be getting into when renting at this apartment. Don't allow yourself to become a victim of their bait and switch tactics.