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07/15/2014
By: jsnaperman
Surgical Health Assoc
The doctors are ok... husband had surgery which had complications - massive hematoma, an infection that the doctor didn't catch even though he was called 3x in a week and told it was RED and hot, he disregarded it until we showed up with a pulmonary embolism and inability to breath, then he took us seriously. IT was an infection, just like I said. Then, a year later, the surgery site gave out and an emergency surgery of the same surgery was performed, and more complications followed. Nurses at the hospital taking care of my husband flat out asked if a veterinarian cut my husband up to do the surgery because it looked so bad and my husband was in such bad shape. THEY were concerned that the surgery had gone so horribly wrong that they were making snide comments to us about the doctor's job on the procedure.The receptionist - Rose - they need to do something about her - what a witch! She is so rude, it's unbelievable. I've dealt with her over the course of a year, and she's not just rude to me, it's everyone. I sit back in the waiting room and watch her pretty much yell people's names when it's their turn - it's a small waiting room, Rose, you don't have to scream our names! She sighs heavily and loudly when little old ladies who've just had surgery make their way to the door to come back, as if the world is going to END if they take a second more of their time. She makes patients, who are there for visits after SURGERY, walk down the hall to use the bathroom. We get it, loud and clear - Rose hates her job...and it makes me hate going there. Find someone else please to greet people and answer phones, this woman is awful!
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08/25/2016
By: Adam M.
Copley Memorial Hospital
Had 3 ER visits here. On second visit waited more than hour, finally gave up and went home. Seriously understaffed for peak times. On third visit, no one cared, for one hour no one asked me how I was or if I need anything. I had to hold my bladder, tried to call for help, finally gave up, detached myself of IV, BP, ECG cord and walked myself to restroom. Even after coming back from restroom, I attached myself of all wires there was no nurse for long time. I was calling for help been ignored, I can hear conversations from other room, see nurse wearing red shoes walking across my room, still ignoring my calls for help. When time to go it was the nurse wearing same red shoes, I felt very bad, why she would ignore me.
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01/17/2016
By: Mary G.
Copley Memorial Hospital
I had the most wonder experience from the moment I came in I was treated with such kindness my nurses caitlyn n Melissa and the assistants Tanya n Susan four wonderful ladies I don't have the words to say thank you for your kindness n smiles
Tips & Advices
Academic medical centers provide the widest range of specialty care treatments, including the latest technological advances, clinical trials, and surgical techniques. In general, an academic medical center is a better choice than a community hospital for complicated treatments or rare diseases. Pediatric intensive care, especially, is usually performed at academic medical centers.
Academic medical centers offer a broad range of specialized services, from allergists to urologists. Some of the larger medical centers have entire hospitals or clinics focused on a particular medical service, such as cancer treatment, though specialties vary among the centers. Patients whose community hospital or local doctors do not have the facilities or expertise to address complex medical conditions can be referred by their primary care physician or local specialist to a major medical center (there are more than a dozen in the United States).
Yes. In addition to their inpatient hospital services, medical centers can offer a wide variety of outpatient services, such as pain clinics, rehabilitation centers, surgery, imaging and laboratory, mental health treatment, and outpatient cancer treatment. Medical groups – doctors in private practice but affiliated with the medical center--will also have offices within the medical center.
Physicians, nurses, physician’s assistants, residents, and attending physicians makeup the clinical staff of an academic medical center.
Medical center accreditation is not required, but most centers work voluntarily toward accreditation because it represents higher standards of healthcare quality and patient safety.

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