In mybook®Health
(209) 358-0800

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596 Bellevue Rd, Atwater, CA 95301

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Phone: (626) 447-0077

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Dentists

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Insurance: Delta Dental PPO, Delta Dental Premier

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  • Cynthia B.
    Details
    Overall
    Expertise
    Facility
    Professionalism
    11/17/2016

    Went in as an emergency. I'm 7 months pregnant, was in pain, needed attention with both of my teeth. I had no choice but to make an appointment asap! I checked in 10 am, was there until 6 pm. I felt forgotten. Chinese dentist was taking too long, kept on seeing other patients. Then I was told Chinese dentist went to lunch. Chinese Dentist took 2 hours for lunch! So they tell me "We have another Chinese dentist that could work on your root canals." (Keep in mind I'm in pain.) I said "Sure." It's now close to 4ish in afternoon so by the time this other Chinese dentist saw me he looked bothered that I was given to him when the other Chinese dentist was to work on me. He had his own patients waiting on him so I felt rushed. He just injected me fast with no asking questions on how I'm doing - again I'm pregnant!!!
    He started working on 1 root canal, wasn't done, left me waiting there for 1 & half with this metal plate in my mouth and I was drooling. Finally I got up, went out the room, asked someone to help. All they did gave me!! The little vacuum to suck up drooling from my mouth. I finally couldn't take it anymore. I got very emotional, sad, frustrated. Remember I'm pregnant. I was tired, hungry. I started crying. I keep asking "When is dentist coming." They keep telling me "He will be with you." Dentist came. I told him I need to leave. He wasn't even concerned. He only put paste on my root canal. I have never thought a dentist office like this one would of treated me this way!!! Was awful experience. I would not recommend. Poor customer service & dental care.

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