I never write reviews but I feel that these guys are very deserving of praise and thanks. Back in May Team One Motorcars came highly recommended by a friend/ coworker that has been purchasing his vehicles from them for over a decade. I thought at first I was being treated like royalty only because I was a referral of a very good customer of theirs. Erik Sims and Matt Shanahan work together as true to the word "Team" as one could expect. It's not your typical car dealer sales environment where are you feel pressure every step of the process. No negotiations on prices. These guys are not pushy "salesmen", (the vehicles sell themselves) they're more like agents that deliver/ sign paperwork the vehicle you want to bring home. I was impressed with their finance options and rates compared to my credit union also the extended warranty options that were presented to me. I actually was able to purchase A 2004 BMW with 148000 miles and still put a two year 24000 mile warranty on it. I didn't want to spend money on a warranty or gap insurance but I'm very glad I was presented the option so passionately (they really care about customers being protected). That's the only time I felt a sales pitch but in a good way. This car had so many features I did not know how to use. They told me that the vehicle was not shipped with the owners manual but should arrive a week later and they would call (they even put it in writing as a we owe). I never received a call but was in the area so I decided to stop in on a Saturday. Wow is all I can say, they had a dozen shoppers and to my surprise Erik and Matt made everyone feel like royalty (so much for my assumptions I thought I was the only one;). Erik politely ask me to go eat lunch and when I got back in an hour he would take the time to explain and program my navigation system for me. When I got back he gave me my owners manual and showed me how to register my car with the BMW owners club. This dealership is awesome, it has Bentleys Aston Martins Fiskers Porsche Mercedes Lexus Range Rovers Audi's Jaguars all over their gigantic showroom floor which is indoors and very unique. There's a ping pong table, pool table and foosball table on the showroom floor to keep the kids occupied or to let out your inner child and have fun in an otherwise stressful purchasing environment elsewhere. I really couldn't imagine ever purchasing a future vehicle from anywhere else. Erik and Matt at Team One earned my future business. Most importantly I wrote this as a token of appreciation for Erik taking the time out to explain all the reasons I needed the mechanical breakdown insurance. The warranty just saved me $1,200 thank you thank you thank you
02/02/2015Gravity Autos Sandy Springs
Gravity Autos Sandy Springs is unlike any other car dealer I have dealt with. The atmosphere at the dealership is professional but relaxed; the associates were courteous; and our conversation never deviated from my specific interest in one vehicle. The test drive confirmed my preference, but I had qualms about the vehicle's color. Still no pressure; not even a subtle reminder that another buyer might beat me to it! I talked down the price and received an "out the door" quote that was quite competitive. Even then, I hesitated but promised to come back the next day. On my second visit I was allowed to borrow the vehicle for most of the day so I could show it to my wife. Spousal approval removed any lingering doubts. Back at the dealers I was offered a very low interest rate to finance the purchase. Undoubtedly, my excellent credit score helped, but not even my credit union had come close. The two associates--Victoria Thompson and Natalie Tenpenny--who worked with me throughout the decision making process were unfailingly polite and amicable. Even, Mike Segarra, the manager who closed the deal was direct but accommodatingly friendly.The process lasted a couple of days--I visited other dealers before and during--but the reception and quality of customer service at Gravity was exceptional.
i was impressed with the customer service , and the timely manner it took for the deal to be finished. they have a variety of vehicles at great prices compared to other vehicles on the market. i thought about getting a honda accord, dodge charger, or toyota camry. then i found atlanta auto selection online. they have audi,bmw,and mercedes benz for the same price or cheaper. so i purchased my vehicle from atlanta auto selection, and it came with a bumper to bumper warranty. i couldnt tell the difference in a pre owned vehicle and a new vehicle. due to scheduling conflicts it to a few days to get my tag,but i was quickly resolved. we dont live in a perfect world. i would buy another vehicle from atlanta auto selection.