Universal Travel in Atlanta, GA with Reviews - YP.com
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10/26/2017
By: Kari E.
Vacation Express
Vacation Express should get a negative 5 review. DO NOT use them! My friends and I experienced the worst trip to the Dominican Republic in September 2017. The hotel that Vacation Express recommended (Occidental Caribe) was terrible - rude staff, terrible accommodations in two different rooms (broken doors, stained towels, broken toilets, nasty disgusting showers). When we called Vacation Express for help, their "supervisor" was rude, condescending, and disrespectful. The representative on site lied to us. Vacation Express wanted us to pay additional money to go to a new hotel and said that we most likely would be penalized for leaving Occidental Caribe early. However, the representative on site never mentioned that to us until we had spent half a day looking for a new hotel, and then lied and said she told us that. So we would be paying double for one hotel stay. Vacation Express said that’s their policy – so beware. The “Post Travel” Dept is not helpful and Vacation Express refuses to take any responsibility or acknowledge the treatment we received from the reps. Look for another travel agency, unless you want to flush your money down the toilet and enjoy a ruined vacation.
08/30/2017
By: Dennis C.
Alpha World Travel & Packages
Horrific. These are scammers and the BBB & FTC are on to them as well as the DeKalb District Attorney. I personally am looking at a 18,500 loss of funds. Report them if they contact you..
08/29/2017
By: Jhon D.
united airlines customer service
Services Are best Seat was comfortable. customer support guys are nice they help you in every moment
08/29/2017
By: Jhon D.
Delta Airlines Customer Service Phone Number
best support provided by delta airlines. i was in problem , want to cancel my ticket. support guys are nice
07/13/2017
By: Sam S.
Vacation Express
"You should have read the fine print" - Monique, Supervisor from Vacation Express. 48 hours before I trip departed, Vacation Express alerts us that the hotel is over booked and that they don't have a room for us. Over 4 hours on the phone, most of it on hold, only to find out that we either pay $1000 more, or they'll give us our money back. The most horrific customer service experience I've ever had in my life. If Comcast had a travel agency, this would be it.Please learn from our mistake and do not risk losing your entire vacation time to this unprofessional, sad excuse for a travel agency.
08/12/2016
By: Barbara H.
Hari World Travel Inc
Terrible travel agency, i would give them zero stars if i could. terrible customer service was very rude to me and didn't answer any of my questions. They kept pushing me into purchasing packages and upgrades. things that i didnt even need or want......was a waste of my time!! NEVER VISIT THIS SITE.
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10/14/2015
By: Janay T.
Personal Touch Tours
The BEST travel agency I've ever encountered. I enjoyed my trip so much and the travel agent that booked me was so kind! She knew her stuff and planned an awesome trip to Punta Cana for me. Thanks Personal Touch team, the girls and I had a blast.
08/07/2015
By: A M.
Hari World Travel Inc
TOTALLY HORRIBLE, UNPLEASANT EXPERIENCE.In spite of being a repeat customer, the agent namely REYNA gave us a international reservation without informing us the baggage allowances. We ended up paying about $1000 more for the extra bags we had to carry for our trip. Having realized even before travel, there was no response to me email or voice messages what so ever.Also, she blatantly lied regarding connection transits saying that they are on the same terminal. Can't imagine how anybody can do that having known the we are travelling with an infant and child. Worst people to deal with !!!!!
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06/25/2015
By: Jan G.
Personal Touch Tours
I just returned from a great trip to Montego Bay. Personal Touch Tours handled everything, including transportation to and from the hotel. The resort came recommended by LaCresia, the travel agent. It was a great place to stay. I will be using their services in the future.
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03/22/2015
By: Cassandra T.
Personal Touch Tours
please please please do not use this travel agency you would be better off by finding another. this travel agency is very unprofessional not accommodating at all and not accurate in the beginning as to what you're going to get for your money. A luxury bus tour to the Holy Land in Orlando was more like an bad experience on a roach coach. one of the travel agents by the name Ms. Barbara is very condescending and extremely unprofessional. to assure that you are satisfied and not disappointed I would definitely stay away from this travel agency

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