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09/17/2012
By: myypname
HomeSpa Cleaning Service
Will I ever learn and stop buying Groupon maid services? I think that this company finally convinced me that I should. I bought a package of 6 services. Online booking with 24-hour emailed reminders? Great. Love it. Perhaps they should also receive a reminder though...For the first appointment, they were on time and very thorough. For the second appointment, although I received an emailed reminder, I also received an emailed cancellation email 15 minutes AFTER my appointment was to start. Something like "sorry, a last-minute emergency came up, we're canceling and will call you first thing Monday to reschedule." Of course I never received the promised call...And then I received an email which stated that they were no longer keeping Saturday hours, although they would honor all previously booked Saturday appointments. Great, because mine were all previously booked for Saturdays.Onto the 3rd appointment (which was the 2nd time someone actually showed up). I again received the 24-hour reminder but when no one showed up at or after the appointed time, I became worried so called the company. The owner called back and said that a supervisor (her cousin, I discovered) was on his was and he showed up somewhere around 30 minutes late. OK, fine. And he did a decent job cleaning except that my main concern was getting my floors cleaned. And they were not. He did a lot of talking to me, which was fine as he is a nice guy, but that put him behind, so between his talking and not bringing the right equipment (no mop????) I had to clean my floors myself. Not the greatest.So Saturday was to be my 3rd visit. I again received the confirmation that my appointment is for 9. Curiously, this email says "[t]imes selected are an estimate and not an approximate time of arrival." As far as I know, "estimate" and "approximate" mean relatively the same thing. And no one showed. And cannot reach anyone at the office. And have, for the 2nd time, completely arranged my day around this no-show cleaning company. You know who I bet I can reach? Groupon.
07/19/2012
By: investor93
TLC Cleaning Services
I read the other reviews AFTER I bought a coupon for TLC. I must admit that they were the total opposite of the other reviews! I don't usually write reviews but after reading the negative and using their services, TLC earned my business! TLC was on time getting to my house. There were 3 ladies that came to clean my house. Chloe did most of the talking and she was very courteous and professional. They even cleaned items that were not part of the regular listed items to be cleaned (on the website)! My house is 2 stories with a full finished basement and they cleaned the entire house in approximately 2 hours!! I will definitely use their services again and I have already referred 2 of my co-workers!
10/29/2015
By: Amanda J.
BM Best Cleaning
I love having a clean home. It's one of the traits that my mother has passed off to me. Unfortunately, my work has been getting increasingly more busy over the past couple of years which has impacted my ability to complete as thorough of a clean that I would like. I have used other cleaning services but they just didn't meet my standards. Yesterday was the first day in about 8 months where I could breath- my house was clean! Not only that, but she even found time to clean my oven, which I told her not to worry about on this first day. It would even pass my mom's standard, which is pretty hard to due. I will definitely be using this service again.
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08/28/2015
By: Jose R.
Perfect Cleaners Atlanta
My puppy has some aggression issues and it is not the best idea to leave it alone for longer periods of time. After I came home the other day,Cleaning this huge mess would be impossible if it wasn't for Perfect Cleaners Atlanta's amazing carpet cleaning service. The professionals did a very impressive job cleaning my carpet and saving it from its fate of being thrown away. The cleaners work with pet safe product, so even though this little brat deserves to be punished, I know he won't be harmed if he decides to play on the carpet again. I couldn't be more thankful for the great service.
11/21/2013
By: Janet B.
Bright Start Nanny Service
My husbqand and I both travel a lot due to our jobs so we needed a reliable and responsible nanny to cater to our household. We found Bright Start Nanny Service online and we are more than satisfied. Our nanny cooks, cleans, helps with homework, runs errands and does our grocery shopping for us. We couldn't be happier. We give all the thanks to Bright Start for providing our family with a nanny that was heaven sent. Would recommend this service to anyone!
02/12/2014
By: Sweet T.
Oxy Dry Cleans
Best carpet cleaning This is the greatest carpet cleaning company. I have tried others, but she gets my carpets so clean and they don't have that chemical smell afterwards. I love that it is green and she works really hard to get the spots out. I had three bad spots from water of a plant and dirt from shoes. These areas look fantastic now. I am definitely going to use her again. This is the second time she came out and she does great work
03/27/2013
By: kleasant
TLC Cleaning Services
Great prices, great cleanings. I originally bought a voucher as an Amazon Local Deal and have continued with the service every other week since. Working full time with two small children it is peace of mind that TLC brings me when I come home to a clean house - top to bottom! And they are always flexible to help me when I have company coming over and need to change the scheduled cleaning accordingly.Thanks ladies!
02/24/2016
By: Prisctilla F.
BM Best Cleaning
We used BM Best Cleaning when we moved into our new apartment. When we first received our apartment keys, the place was filthy. We have little kids, and needed help! BM Best Cleaning came to the rescue and was able to accommodate us for an appointment next day!!! They did a fantastic job to make our home clean, nice and ready for move in. We are very grateful and are booking our next appointment now! :)
12/02/2015
By: Stive B.
BM Best Cleaning
My wife and I used BM Best Cleaning today for the very first time and we are very pleased with the outcome. Our cleaner was very thorough and did extras like dusting lamp shades which I never had a cleaner do before. Each room was immaculate when she finished. I hope she will be our permanent cleaner on a bi-weekly basis. We bonded well today and we were very comfortable with BM Best Cleaning.
11/30/2013
By: Terry W.
Bright Start Nanny Service
We have been using online services for a nanny for the past 9 years, it has been a nightmare. We found Bright Start Nanny Service and it was the most pleasant and easy experience. They sent over several interviewers and we found Tammy. We couldn't have asked for better. Tammy cooks, cleans, helps with homework and runs errands. Kudos to Bright Start Nanny Service. My sister just signed up.
Tips & Advices
Many services offer long-term contracts that include regularly scheduled cleanings. These contracts sometimes, but do not always, result in discounted prices. Most cleaning services offer discounts in exchange for customer referrals.
Homeowners should review their cleaning service's damage/breakage policy. Some businesses compensate for damaged items, while others do not.
Not always. Before hiring a cleaning service, homeowners should confirm the company verifies its employees' identities and performs background checks. Those planning to hire a self-employed cleaner rather than go through a business should inquire about background check options available from their state's attorney general.
  • The annual costs. Weekly services quickly add up, and homeowners may need to pay additional taxes if they choose a self-employed cleaner.
  • Language barriers and miscommunications. Some professional cleaners might speak English as a second language .
  • Background checks and employment verification. Homeowners can be held liable if they employ a person not legally permitted to work in the U.S.
Some services charge more for pets while others do not. Regardless, homeowners should keep in mind that any pet-related cleaning, such as emptying a litter box, adds to the amount of time the service charges for.

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