I started with bars for my sliding glass doors, after 3 break in attempts. Now another, and I'm doing my whole house. I have ADT, but, burglars are getting bolder. They work fast, design & paint your bars so they're beautiful. Plus, they're installed in the interior. I appreciate the enormous price break & great service. The peace of mind is priceless! Definitely recommend.
12/24/2009East Atlanta Burglar Bar Co
I actually used this company about 3 months ago to install a cage over my A/C unit at a rental property. They were prompt, courteous and I was satisfied with their work. However, around 12/12, I needed their services again and called upon them to install another cage around the crawl space door since it was broken into a few days prior. I got a return call on 12/13 from someone named Donald who agreed to meet me the same day and he did. We met, I explained the job to him, and also asked that he install locks. The total job was just $300 and I was promised that the work would be done in a few days. Given that they had done good work before, I was comfortable paying the $300 upfront. (BAD IDEA!) The next day, I got a call from Ms. Stephens asking me some fairly probing questions such as "did someone call me?" and "How much was I quoted for the job?". Striking me as strange, I asked why these questions and learned that Donald had been fired over that weekend. I was stunned knowing that I had already paid this guy the money to do the work. Upon learning this, I expected Ms. Stephens to offer to get the job done, but the focus became what she could get from me such as an invoice or cancelled check so they could prosecute. Donald disappeared for a few days off and on, but finally installed the locks around 12/17. I continued to ask Donald when I would get the cage on the crawl space, but never did. I also left one final message for the Stephens asking if they could make this right, but never got a return call after that - perhaps it was because my focus was not on a cancelled check. Just yesterday, on 12/22, I went to check my property and it was vandelized via the crawlspace. While I take responsibility for not moving fast enough to beat the crooks to stealing copper and furnace parts, I do hold the Stephens and Donald responsible for not caring about their customers and poor business practices. Lesson learned for me - Never again pay upfront regardless of previous experience with a company and use reputable companies. Cheap isn't always the best - I now have to buy a new furnace and still find a company to secure the crawlspace door.