Directv Authorized Retailer in Athens, AL with Reviews -
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By: Robin M.
Charter Communications
Charter Cable is the worst cable company I have ever dealt with. I live on a rural road and their cable is the only company that runs out this way so they have a monopoly on the industry. Their internet service is constantly going out and when I call them they always tell me there is no outages in my area and it has to be on my end which is never the case. I always try rebooting the modem and my WiFi and nothing ever works. It's funny because I apparently I'm not the only person that has problems with them on my road because they are always out here looking at the lines but I don't know what they're doing and usually within a day or two but the internet goes down again. I don't know why they can't get this fixed permanently. I rely on the internet for classes and work but when the internet is unreliable it causes problems for me. If you don't have to use Charter Cable I encourage you not to and to go with somebody else because they are horrible they don't get the job done and there are constant problems and their customer service always blames you for the problem rather than themselves. Best advice is stay away from Charter Cable!
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By: Donald C.
Charter Communications
Stay away from Charter Communications. I live on a road that has their cable on it. Receive junk mail from them all the time to get their service. I have contacted them at least 20 times for service and no help. Went to their office in Athens and pleaded with rhem. They gave me a 800 number to call. No one answers and you have to leave a message. Evidently no one checks the messages. Satellite TV for years and finally ATT provides internet. Cable company that can't run cable. Weird.

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