Wow I've been going to Ross at Scissorhands for 30 yrs. My 2 sons have been going there for 30 and 19 yrs. My older son actually takes the train from Hoboken to go to Ross. We have never had a problem with Ross or his haircuts. I have recommended his shop to friends and relatives throughout the years. To his critics I say he talks because that's what barbers do to make you feel comfortable, if he's not doing what you want you're sitting right there in front of a mirror tell him, I'm sure he wasn't telling anyone what to tip but he does like to joke around so lighten up, and finally if you're 10 minutes late with 4 kids you're screwing up everyone's appointments after you, very inconsiderate. Also coffee makers are for adults to use not kids I'm sure he just didn't want your children to be burned or injured using it. I highly recommend Scissorhands for yourself and your kids. Sorry I forgot to mention Joan who also has a chair there is a great stylist for men, women and kids.
I have been going to Ross at Scissorhands since I was 10 years old, for the last 18 years. I have consistently received great hair cuts from him every single time and even going to college in Connecticut, I would purposely hold out on getting a hair cut while I was up there because Ross always did that good of a job. It was never worth trying another place miles and miles away because it was that much more convenient. Ross knows, and has known, exactly what I want and does the job right, always. Scissorhands is also very warm and friendly. Through the years I have seen people come in of all ages and every person always seems to have full on conversations with Ross like they are best friends, including myself. I have always left Scissorhands a very happy customer for almost 20 years.
Well, Scissorhands lost a customer last Friday.Yes, the owner is thoroughly unpleasant; but you can tune out the yapping.More importantly, before my first haircut, I told him exactly what I wanted, and what I didn't; he took notes; and he got it right the first two times. On Friday, after I reminded him of what I wanted, he did exactly what I asked him not to do. A gentleman - a mensch - would say, "Sorry, come back in two weeks, and I'll shape it to grow the way you want." What the owner said was "Thirty [dollars]" - full (and pricey) freight for an ordinary beard-trim and a haircut that I hate.The owner can tear up his notes - he won't be needing them.