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09/16/2014
By: Angela G.
Freed's Home Furnishings
I would like to extend an ENORMOUS compliment to my sales person, Tony. He has went over and beyond the call of duty to ensure that I am fully serviced and happy with my experience and purchases made at the Arlington store. Every time I've visited this store, regardless of if I purchase at the time of visit, I'm greeted with a warm smile and kind words. Tony's grand personality has made me feel more than a customer, rather a client of his, because he keeps great notes of my extensively detailed preferences. He offers me the opportunity to make informed decisions concerning my purchases by explaining to me in detail all options that are available to me upfront. Delivering exceptional customer service, he promptly resolves any question, inquiry or demand that arises, and even makes valid contributions to my visions by suggesting items that will compliment my selections. He has greatly exceeded all of my expectations as a sales consultant and has made my shopping experience one that I will remember forever. Please extend my gratitude to him.... Thank you , thank you, thank you... My house is soooo beautiful... :)
07/09/2012
By: trich701
Back To The Rack Resale
I have been a frequent client of Back to the Rack Resale Boutique for almost as long as Tracey Williams has been in business. Tracey as well as her staff are very cordial and accommodating to all of her customers. I felt compelled to respond to some of the other reviews. The reason why the owner quickly goes through merchandise when deciding whether or not to purchase is because she has worked in the fashion industry for a number of years (in management and as a small business owner) and knows what will and will not sell. Honestly, you cannot please everyone and it is often hard for people to take a long hard look at their clothes and realize that it is not exactly the quality that they think it is. Not only am I a frequent shopper, but I also sell my clothes back to her and have never been disappointed. My advice would be to go to the shop and judge for yourself.
02/15/2017
By: Robert C.
Ashley HomeStore
We bought a house full of furniture from Ashley's in January 2017 from thier Grapevine store. The majority was delivered and was in excellent shape. The quality of the furniture was really nice. A month later we went to the Arlington store to pick up some extra end tables and chairs we did not order the first time. Ron was very helpful at that store. He went above and beyond to satisfy all of our needs and questions. Wish I would have gone to that store first. The only issue we had with Ashley is the delivery time and dates of the furniture we ordered. Some of it could not be shipped at the same time and we had to wait several days to get all of our furniture. Still waiting as we speak. However, I would recommend the store as the furniture slecection and quality are great. I have bought from Rooms to Go in the past but I am impressed with this furniture store.
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07/19/2015
By: Barb B.
Rooms To Go
I've seen a negative review or two about the customer pick-up process at the distribution center in Arlington, and wanted to give my opinion. I think they've got a good system - yo know people rarely post a review when things go well. But our experience this morning was just fine. Security was appropriate, they checked ID and order at the gate and again at check in. The info sheet warned about possible long waits, but we didn't have to wait long at all. A dock worker helped us load the furniture, and we were done. Everything was very well packed, and there was no damage. Basically, the experience was just what it should be!
08/06/2012
By: chelsea.keesler
Collins Park Thrift
The location can be a little tough to get to because it's a high traffic area, but it's worth it. I definitely suggest going earlier in the day, since Collins Park is really popular in the immediate community. If you go later in the day or on a weekend, expect long lines at the dressing room (only 3 items at a time,) and at the counters. Even though there are usually two ladies checking out customers, regulars usually have their carts filled to the brim. Great spot for ladies' clothing, especially. Their knicknack section isn't big compared to other thrift stores in Arlington.
07/10/2012
By: joubertkaren
Back To The Rack Resale
I've been shopping at Back to the Rack for over 6 years and I can honestly say that Tracey does a great job keeping her store organized with great merchandise and clothing. She is not just a store owner but she is very personable with those individuals that open themselves up to befriending people. My daughter and I love her store! She goes above and beyond what most store owners would do for customers. If you are looking for great deals, great sales reps and owner along with quality merchandise, this is the place to shop! I will be shopping there again soon.
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09/17/2015
By: Latonia S.
Fabulously Fierce Shoez
I have ordered beautiful boots and sandals from this business. Not only were the shoes just as pictured, the material of the shoes were very well made and I received them super fast! My daughter was looking for a specific color shoe( my daughter is very picky), Keisha not only found her the shoe but also found her 2 more that she loved!!! Then had them delivered to my daughter when she arrived at college!! Very professional and the customer service is A1!! This is my go to business for shoes, accessories and clothing!!
04/12/2017
By: Donnishi B.
Ashley HomeStore
I absolutely enjoyed the customer service I received by Ron yesterday. He was totally awesome. Very attentive, paid close attention to the details of what I was looking for, and he was excellent. So if anyone's interested in updated or just purchasing new furniture..... be sure to ask for Mr. Ron, you won't to disappointed at all. I walked out of there IN LOVE with my purchase. Oh and Mr. Ron, I will be back to pick up another nightstand ;)I can't wait to go back. And I will ask for Mr Ron again.
03/31/2017
By: Georgia S.
Ashley HomeStore
We have had our new Foster Stearns mattress for almost a week. Due to the excellent customer service provided by Sales Associate Elizabeth, we've been enjoying the best night's sleep in years. Elizabeth has obviously been well trained by Ashley in mattress knowledge. The process started with a questionnaire. We took our time, and with Elizabeth's expert guidance, now we have a superb mattress and better sleep. A huge thanks you to Elizabeth for all the smiles, kindness and patience.
06/17/2017
By: Vanessa G.
Ashley HomeStore
Tonight we were blown away by the amazing service my husband and I received from Elizabeth Skala. We originally went in to price shop had our minds already made up to buy our formal dinning set from Nebraska furniture, That's until we met Elizabeth. Customer Service makes all the difference in the world. Not only did we buy a beautiful dinning set we paid more than we planned,she's just that good at her job. Great job Ashley Furniture you have a great sales lady.

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