11/04/2016Jane's Academy of Dance Excellence
My daughter danced at this studio since she was two years old and she is now four. The first two seasons were fine. The last season however, was not. I paid for a $50 shoutout to be placed in the recital program so that myself, family, and friends could have a keepsake of her special day. The day of the recital I noticed the shoutout wasn't in the program. I immediately notified the owner via email. Initially, she was very apologetic and ensured I would receive a refund and that she would have the program reprinted......this was in June. It is now November and I have been contacting the owner, Jane, for months. My numerous emails have gone ignored along with my phone calls in which I am guaranteed someone will contact me soon. I have a full time job and follow up is not easy for me. Well today, 11/3/2016, almost 5 months to the date later, after several calls, I was emailed not called, that there is a no refund policy. I'm assuming there are also no programs being printed either. This is extremely unprofessional. I had family travel from near and far to see my daughter perform and this was a disappointment to say the least. We will never return to this studio and I encourage you to look elsewhere to meet your child's dance needs. Find a place that is honest and values there loyal customers.
06/20/2016Jane's Academy of Dance Excellence
This lady will not stop contacting me. She billed me after I left her studio for competition fees through the end of the season when we left because of racial remarks made by the owner herself, Jane Stewart, her baby daughter and her niece. She charged me for classes that my daughter was supposed to get scholarships for and she continues to harass me through email. She is very rude and unprofessional. She is not discreet in anyway so don't provide her with confidential info, the whole studio will know about it before your child's next class. Not to mention her 12 year old daughter teaches classes, I was livid when I found out she was the only instructor in an acro class. The youngest daughter is the ultimate Queen B, but she gets it from her momma.
Studio is owned by Arianna Thompson, certified instructor and member of the Dallas Cowboys Rhythm and Blues dance team. In addition to children's dance classes, the studio has adult classes in ballet, tap, and lyrical. And Zumba! The adult classes are taught at all levels and include ALOT of fun, friendship, exercise, and LAUGHTER! This 50- something has lost 20 pounds doing dance instead of boring weight rooms