1.Puppy Palace, Inc.
18975 W State Line Rd
Pet StoresPet Supplies & Foods-Wholesale & Manufacturers
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Agree with almost every review I've read here & if you wanna stay in business might wanna think about us the customers with the same statements over & over & over again. Help there doesn't even seem to exist I've never been treated rude by the staff except the owner he was just awful, rude, even talking to me in a way that was almost like I did not know how to care for more reptile or was lacking knowledge. I can understand helping someone w/information they might not know, but it's how you do it & talk about lack of all together people skills. Hate going in there when I have to speak with him would getting to know your customers & small talk hurt you. Told him I had trouble locating ther new # when they moved he says well why I didn't check such & such places because it's listed there. You moved locations in the same town next keep the same # how's that. When I got back in my friends car they explained that's why they didn't wanna go in with me. Thanks for the heads up.
RIDICULOUS PRICES SOME ITEMS OVER PRICED BY AS MUCH AS 12.98$ DIFFERENCE. PLACE STILL SMELLS. THEY SHOULD NOT BE SELLING A LOT OF THE ANIMALS THEY SO MAYBE STICK WITH PET SUPPLIES MORE THEN THE ACTUAL PETS THEMSELVES. ALSO THE OWNER IS RUDE TO HIS CUSTOMERS & EMPLOYEES IN FRONT OF CUSTOMERS & YOUR LUCKY IF HE GETS OFF HIS CHAIR TO EVEN HELP YOU (COMES OFF LIKE YOUR BOTHERING HIM OR SOMETHING), LACKS ALL AROUND PEOPLE SKILLS IN GENERAL. I REALLY MISS THE OLD PET STORE WE HAD IN ANTIOCH ALMOST RIGHT ACROSS THE WAY FROM LAS VEGAS RESTAURANT IT MIGHT HAVE BEEN SMALL, BUT YOU DIDN'T DREAD GOING THERE.
You can find almost anything in this store. The new place is on maim st. Its 3 times the size it was before. They have a separate room for used aquariums . There prices on cretin things is a little high for used but the new people there are great. I dont think theres been 1 time they didnt have the crickets we needed. And you dont smell them any more.
Whenever I go to Best Pets,whether its to purchase fish,food or just to get some help with my fish,I always have a good experience.The fish are always healthy,good prices and the employees take the time to answer all my questions.
- Vaccination records
- A favorite toy or blanket
- Food and feeding instructions (if the pet has dietary restrictions or is a picky eater)
- Medication (if necessary, in its original bottle and with written instructions)