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11/03/2016
By: Joey G.
Ace Heating & Refrigeration
It got cold Friday night. I turned on my new Ruud furnace (installed June 2016 but never used) I got an error code and the furnace wouldn't work. I called Ace and Heather explained that Tom was out of town doing an installation. Heather worked for almost two hours with me on the phone and we tried everything - but no heat. Tom came to my house first thing Monday morning and dicovered some kid filled my PVC intake pipe with wood chips, blocking it completely. When Tom took the chips out VROOM the furnace kicked in and the heat was working fine. Best of all was when Tom said "No Charge"...

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