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08/03/2015
By: Cynthia C.
Ken Lussenden Contracting
We hired Ken Lussenden Contracting to power wash & paint the exterior of our house. The entire job was excellent. Significant prep work (power washing, scraping, etc.) was all done perfectly, and the paint job itself was flawless. There were some meticulous details with the windows, including small strips of different colors, and all the details were painted precisely. At the end of the paint job, they also cleaned the difficult-to-clean windows perfectly. Everyone involved in the job, from start to finish, was extremely professional, conscientious, and so nice. The entire job was superb and I give them the absolute highest recommendation. We will definitely continue to hire Ken Lussenden Contracting for all future jobs required in our house, inside and out.
09/04/2015
By: Molly L.
Ken Lussenden Contracting
My project was also to paint the exterior of the second story of our house. I confirm everything that Cynthia C. says in her review of Lussenden Contracting. In addition, Ken discussed with us in detail possible solutions to preventing further water leakage through the basement windows. I am very satisfied with the window wells that his crew constructed and with the carpentry work that needed to be done to repair rotting window sills. The entire project took 5 working days and was completed within the budget that we had given Ken Lussenden. We are planning to hire Lussenden Contracting this winter for an interior bathroom remodeling.
Tips & Advices
If there is ever a dispute regarding payment over the course of the project, a contractor or subcontractor could place a payment claim, or lien, on your property. To avoid this, ask the contractor to sign a lien release, which is a legal agreement that states that any payment accepted is final. This can come in handy if a contractor has his or her own payment issues with their subcontractors. Signing a lien release form certifies that any payment made by a client to the contractor is enough to pay for any goods or services rendered.
Absolutely ask. Paying too much up front offers the homeowner minimal leverage if the quality of work does not meet expectations or contractual specifications. Try to establish a reasonable pay schedule, such as paying 10 percent of the total cost for each 10 percent of the work that is completed. Include this payment plan in the contract, as well.
Before any money changes hands, there should be a contract to sign. Make sure the specifics of the work and all costs are listed in the contract, including details. If you forget to have something included in the contract after signing it, there's rarely a chance of recourse.
Ask the contractor for proof of their certification before signing anything, as well as their proof of insurance. You should also check your homeowners insurance policy to see if they offer coverage for contracted work. You may want to call your insurance provider and ask for more details on what your plan will and won't cover.
Yes. Plans for how the work site will be cleaned at the end of each day as well as at the conclusion of work need to be put in writing. An experienced general contractor should make every effort to keep the workspace clean and prevent dirtying or damaging any other area. Even so, talk with the contractor about the daily schedule, the logistics of transporting workers and equipment, and how cleanup will be handled.

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