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10/09/2016
By: Terry J.
Midwest Eye Consultants
This office sold to Midwest Eye Consultants and went down hill fast. Dr. Gray Baals is the greatest eye Dr. I've ever been to. However the office has changed. I got new glasses and they didn't even fit them to my head they just gave them to me and asked me how they felt? I told them I could not see out of them and they said try them for a few days. I did and had nothing but trouble. I took them back and they gave me excuses, but ordered some new ones. The second pair had the very same problems. The girl told me I had cataracts and maybe that was the problem. Is it her job to tell me that? She said these lenses are the most expensive lenses, so the only thing they could do is make a third pair like my old ones, which were much less expensive. When the third pair came in they still didn't fit them or anything, she just gave them to me. I asked for a partial refund since these were less expensive and she said no. They lost two customers. My wife and I won't be back.Update: I changed my ratings because as soon as Dr. Baals heard of my problems, he personally wrote me a letter and apologized. He also said he took care of the staff problems and said I'd get a full refund for my glasses, which I did. As I said before Dr. Baals is the greatest eye Dr. I've ever seen and he just proved to me once again that his integrity is more important than anything else. I'm willing to give them another chance since they made it right with me. Thank you Dr. Baals!
Tips & Advices
To find a professional that fits your needs and wants, look for an optometrist with the proper licensing and compliance with state-specific legalities as well as these qualities: attentiveness, ability to listen, ethics, compassion, ability to communicate effectively and willingness to spend time with patients.
Vision, like dental, is often an additional voluntary cost for employers who provide health care coverage. As a result, it may not be included in basic company-sponsored insurance. Those who do have access to this type of coverage - or Medicare - often only pay for a portion of their eye exam services.
The cost of an appointment with an optometrist varies based on the services required. While a typical eye exam can range from $50 to $250, depending on location. If if glasses or contact lenses are prescribed, or tests are needed, the overall expense of an optometrist visit can increase.
The American Optometric Association recommended that patients have their first eye exam at six months of age, followed by another at 3 years old, and again at school age. At that point, Regular annual exams are recommended.
Ophthalmologists are eye doctors that have received higher levels of training than both opticians and optometrists, and can also perform eye surgery when necessary. Opticians design and fit eyeglasses, frames, and lenses that are prescribed by optometrists and ophthalmologists. They do not perform vision tests or write prescriptions for visual aids. Optometrists fall between ophthalmologists and opticians. Optometrists can detect and treat eye abnormalities, prescribe lenses, and complete eye exams, but cannot perform eye surgery.

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