Cassidys Plumbing & Heating
Heating Contractors & Specialties
6651 Wes Way, Anchorage, AK 99518
- Mon - Fri
8:00 am - 5:00 pm
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They worked on my old boiler. Did as good a job as expected, but the tech should not be talking to the public. His customer service was terrible, and I guess because I was white he felt comfortable saying the most racist things I have ever heard about black people! I would never recommend them to anyone just in the off chance you get the same plumber I did.
I had a fantastic experience with Cassidy's for the first time. My emergency call was placed on a weekend, and the technician that responded was friendly, knowledgeable, and speedy! Everything you could ask for in a plumber! When I called to pay my bill the following week I found the office staff to be just as great. Will definitely call Cassidy's for any future plumbing needs, as the quality of work and reasonable rates speak for themselves.
Plumber came to house, found leak, replaced pipe joint, joint still leaked. Called and asked for a different plumber to come out since first one was unable to repair leak and was told this was not an option, only original guy could come. Was told at first we would have to pay time and a half since "repair" was finshed on a Friday and we found out later that day, after business hours pipe was still leaking.
It took 3 business days to "fix" joint because plumber did not have one in his van.
We had to find a different plumber, pay the time and half since it was now the weekend, cancel credit card payment. What a mess.
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