Recently stayed here twice and was happy with the hotel and the location. It's on Spenard, a short walk to some great inexpensive restaurants, and not far from the airport. My only complaint was regarding the hotel airport shuttle. It's inconsistent at best. On arrival the first night we were told it would be 45 minutes as he'd taken some people to the train station. We therefore took a cab. The next morning we thought we'd booked an airport shuttle for 6:30 but the driver was leaving again for a different destination and wouldn't take us to the airport. We again took a cab. The next time there (a week later) I was told the shuttle would be 6-7 minutes. After 15 minutes I called the hotel again, they said "sorry, the driver had to go to the bathroom" and in fact it took another 10 minutes before he finally arrived. We were exhausted and really wanted to get to our rooms, and would have again taken a cab had we known it would be such a long wait. They do shuttles to downtown anchorage and the farmers' market, and I asked the desk when that would leave again (was told 15 minutes or so). Then when I went back down I learned that someone had needed to go earlier, so they took him right away and weren't going to be going again, so I missed my shuttle. The person I talked to was pretty blase about it and said I could take the bus which wasn't far from the hotel. That wasn't the issue, but that I was told a departure time only to learn that they'd changed it without letting me know.
It is cheaper compared to others, owner Mr.Ajit Singh Minhas and every staff is very very helpful, friendly and co-operative for every need. They have given us early check-in, late check-out and above all have not charged for 1st night when we could not check-in due to flight delay. 24hrs tea/coffee/juices are provided free, you may get some bread, butter, muffins etc. in case of emergency, unbelievable but it's true that Mr.Ajit & his team don't charge for any of these, their gesture and helpful approach makes them different from others. I would love to stay in any property to be owned and managed by them. You will get pickup & drop facility to Airport, market or any place, also to book car/cab for any trip, you may go through Mr.Ajit as it is much cheaper, in my case, for a group of 4, he has arranged a nice cab for Seward at a price cheaper than public bus or train. I wish Merrill Field Inn all the very best.
My mother, sister and I stayed here in june of 2014. The many reviews I read of negative remarks originally scarde me. But as budget wise travelers I chose to try it out. It was a great decision. We were checked in immediately upon arrival. After a long stay at the anchorage airport that was great! We were welcomed to the hotel, after the shuttle picked us up, and our rooms were clean. Breakfast was decent. Our bellies were filled. The shuttle even dropped us off downtown at the summer market later in the day! (Beware of prices in the market for souvenirs. ...go out and venture the city once done with the market...cheaper souveniers)Ok, back to hotel. Its worth what you pay and two stars. Expecting glamour is ridiculous but, quality of envirnoment and amenities are just right!
04/22/2013Inlet Tower Hotel & Suites
I would certainly recommend the Inlet Tower to anyone, their staff has been understanding and courteous, they have maintained professionalism in the middle of interesting situations, it is definitely a wonderful place to stay and will always be, also their new PubHouse is classy and well run, the Chef is amazing. Don't let one disgruntled customer scare you off, trust me.