This was my first time at this particular salon and most likely be my last. I had been looking for one for a while and, due to its proximity and a couple of positive reviews, I thought I would give it a shot. I took in pictures with me to explain to the stylist the type of color I wanted as well as the style of haircut. She did not ask many questions (which I thought was unusual) and went to work. That made me a little nervous, but I figured it was a fairly easy request, she was a professional, and with pictures, how could my request be misinterpreted? I will start with the positives. My hair cut is cute and she did a good job styling it. It looks healthy. What I did not like was the color. She missed the mark on the color - it was nothing like the picture or what we discussed. She asked me if I wanted a specific shade and I said yes. What I ended up with was no where near that shade. I was very specific about what I wanted (you learn from experience that without a picture your explanation and the stylist's interpretation can be two different things). So, it was not a horrible experience or a horrible cut. I just felt that she did not listen to what I wanted or pay attention to the pictures I brought in. Further, now I am going to have to spend more time and money to get the color to what I want. Speaking of money. I thought the cost of the color was reasonable ($90), however, I was charged for not 1, not 2, but 3 extra color mixings ($45 worth) that she used. I would understand it if my hair was extremely long, but my hair is barely shoulder-length. So, I almost feel as though either she is not experienced enough to estimate how much color to mix or it was purposely done to pad the total cost. I was hoping for and expecting more from a salon like this. I, honestly, could have gone to a Great Clips for a $15 or so haircut and just did the color myself and would have been happier with the results.
Mae saved me! When I walked in, out of the blue, with hair that looked like I'd stuck my finger in a light socket .... zap, FRIZZ .... all due to an over-priced, TERRIBLE perm, she cut, styled and literally SAVED my hair and my pride! I have very thin, very fine hair and I thought I was going to have to just wait and watch it all break off til I was left with nothing. The woman who did it was going to refuse a reimbursement of the nearly $150 charge without even seeing what she'd done, too! I mentioned two magic words: "Courtroom" and "Judge" and viola! I got my money back from Damselfly in Homer, AK and took myself to the ladies at Divine Appointments. I know why they call it DIVINE now ... they all three, but especially Mae (May?), are inspirational! They gave me back my faith in hairdressers and gave me back a nice hairdo, without any frizz and with style, too! GOD BLESS THEM! Will refer EVERYONE I know to these fabulous ladies!
i had the total opposite experience of the other review here. i purchased a beautiful ring from michael's jewelers, then waited months to propose to my wife. After months of the ring in my position i found a crack in the diamond, i returned to michael's to see what could be done... they said it probably happened to it while mounting the stone, because it was a bigger sized side stone, and there was two of them, they ordered two new stones so they would match side to side at no charge! Since then i returned to buy a set of earrings for a birthday present, the earrings were beautiful and my wife wore them into the michael's to say thanks. When in the store she saw the exact earrings in a drop down version at an increased cost, the owners let me trade in the earrings that were worn for the upgrade and gave me a deal on the cost. i have never had better service! Thank You Michael's Jewelers!
I had made an apt with Lorraine to get a cut, oil treatment, style and wax. My apt was originally at 9:30 and she was running late, so I ended up rescheduling, and when I got there I waited 20 mins past my apt time, she said I had a 70's haircut, bc it was cut straight across and she ended up giving me layers, which I told her when I sat down that I didn't want them, and after my brow wax, it normally gets red and goes away within an hour or two, but this time there was a dried up blood spot underneath my eyebrow, and it was red and bumpy for almost 3 days after my apt. This has never happened to me, I will not be going back!
Mindy and Dave have both been absolutely wonderful in assisting me with several purchases, and some jewelry repairs and modifications. My purchases have been beautiful, of excellent quality, exactly as agreed upon, and always bring the highest compliments. I absolutely refer family and friends to Michael's Jewelers, without hesitation, and have sent 2 of my kids there for their engagement/wedding rings.