Aurora Insurance Services in Anchorage, AK with Reviews -
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By: Ana W.
Umialik Insurance Company
crappy customer service from receptionist , she will just forward you to a voicemail. Impossible to talk to real person.
By: J C.
Allstate Insurance Agent: Jeff Case
Stay away from this office – do not trust Jeff Case. When we moved I cancelled a 3rd party umbrella policy by talking to Jeff Case on the phone, giving him my new address for the refund. I realized several months later that it had not been cancelled and immediately called his office. The 3rd party company would not refund back to the original date – and I agree that it wasn’t their fault. It was a simple case of Jeff Case himself dropping the ball but refusing to give me a refund. Initially Jeff Case (and his office assistant) admitted flat out to me that they dropped the ball, and were trying to get me a refund. When they could not get someone else to give me the refund Jeff Case and his office went through a series of excuses – first that it was illegal to refund because of AK insurance rebate laws (no, the AK Insurance office confirmed that a cancelled premium refund was not an ”inducement”), then that I had initially talked to an ex-employee (no, I talked to Jeff), then that I had not noticed monthly amounts coming out of my checking acct (no, I paid in full initially), etc. The Allstate Sales Lead got involved and was sympathetic to me but stated repeatedly that he had no authority over Jeff Case. At a certain point Jeff Case stopped returning calls even when he told the Sales Lead he would call me. I complained to Allstate company management and they filed a formal complaint.
By: Stan S.
Roy Briley Insurance Agency
Ed and Christina are so great. Thank you so much for your hard work and dedication to helping me out when I need it.
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By: Donald P.
Horace Mann Insurance
Great place for all insurance. Vickie and Rachel saved me thousands of dollars a year on home and auto insurance.
By: Timothy G.
Roy Briley Real Estate & Insurance
Everything has been great with Roy Briley Association Management. Always efficient, knowledgeable and great customer service.
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By: Emily D.
Roy Briley Real Estate & Insurance
My agent always finds solutions for my concerns. They are resourceful and helpful and take their time to understand my needs.
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By: Theresa W.
Roy Briley Real Estate & Insurance
Roy Briley Association Management has been a good company. Staff was responsive when I call with questions. Thank you!!!
By: Michelle V.
Roy Briley Real Estate & Insurance
I just want to say "thank you" and compliment you guys for all the work that's being done around here. Last week two very nice guys, who's names escape me, scraped the moss off our, north facing, roofs. Then yesterday they returned to straighten the fence between my unit and the next and trimmed the trees. Along with tat and the increased frequency of watering and lawn cutting indicates to me a much needed increase in attention to the appearance and value of our neighborhood. We all appreciate it. Thanks again!!
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By: Francis K.
Roy Briley Real Estate & Insurance
Roy Briley's Property Management company is has well qualified and licensed Realtor's. This building has three stories. His employees' are very personal and helpful with getting things done.
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By: Jason I.
Roy Briley Real Estate & Insurance
This company is awesome they do what I need when I need it. I feel safe, as if I am at home when the property manager is checking in frequently. If you need your condo association managed this company is it.
Tips & Advices
Yes, they can cancel policies and also choose not to renew policies once they expire. This can happen for a variety of reasons:
  • Failure to pay premiums
  • Giving false information to an insurer
  • Failure to meet fire or security codes or other recommendations
  • Failure to meet established safety guidelines, like removing pools or trampolines
  • Filing too many claims
  • Failure to repair home damage that protects from needing to filing claims
  • Increase in criminal activity within your neighborhood area
No, homeowners insurance is a nondeductible expense. The only case in which it’s not is if part of the home is used home for business, then the square footage used for that purposes could be deductible.
Without homeowners insurance, you may be fully responsible for the costs of repairing damages to a home and for replacing belongings that get damaged or stolen. Also when applying for a home loan, most banks require that borrowers have home insurance. Banks treat these loans as investments and home insurance acts as a protection of these investments.
Earthquakes, floods, tornadoes, and other natural disasters are not typically covered by home insurance--there are separate insurance coverages for them that can be purchased.
It does not cover anything dealing with vehicles or items within vehicles. Protection from natural disasters is also rarely covered automatically.

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