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09/10/2013
By: geoffrey.bartlett23
Ken's Appliance & Service
Maytag Bravos dryer stopped working on a Saturday. I called all around Ankeny/Des Moines (we live in Ankeny), but everyone was closed. Called Ken's in Ames and got a hold of Kent, who was EXTREMELY patient as I tried to explain what was going on with the dryer and what parts I was describing. He didn't have the answer right then, but called back after he did some research. He told me how to take the dryer apart (along w/safety warnings) and how to get the suspected part out. I took it up to their shop and Ken verified it was a bad thermal fuse. Just over $17 later and I was on my way home. Put the new fuse in, put the back panel back on, and crossed the fingers while hitting start. What a glorious sound it was when the dryer started working again. Kent was super helpful, patient, and understanding. He wasn't afraid to let me know what he didn't know...honest. With his help and research, I was able to fix the dryer myself and save tons of money relative to having a tech come out. Highly recommended!
07/05/2013
By: urbandale
Ken's Appliance & Service
They had the part I needed in stock that day (inventory is king). They helped me test the bad part to make sure that was what needed to be replaced. They have factory parts, there are a lot of cheap junk parts online. I like being able to buy from a authorized dealer.
Tips & Advices
If the washing machine is overloaded or all the clothes are packed to one side, the imbalance can cause the washing machine to jerk and shake. These vibrations can be violent enough to slam the machine against other objects, possibly causing damage to its exterior.
Refrigerator coils should be cleaned at least twice a year. Households with pets should clean their refrigerator coils more frequently.
To reduce the risk of foodborne illnesses, the U.S. Food and Drug Administration recommends homeowners set their refrigerators at or below 40 degrees Fahrenheit and their freezers at 0 degrees Fahrenheit.
In terms of operations and upkeep, gas dryers are less expensive than electric. The actual savings depends on the cost of gas vs. electricity in the area. Still, gas dryers heat up faster than electric ones do, making them slightly more energy efficient. However, gas dryers are priced higher than electric ones, so homeowners should prepare to pay more at the outset.
Proper maintenance helps most home appliances last longer. Homeowner's should check their user's manuals for insight on how often to inspect, clean or upgrade their appliances.

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