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08/16/2016
By: Kendra T.
Kool Smiles of Amarillo
I have been to Kool Smiles several times as a foster parent. One thing I do Not like is there appointment setting done from a call center in another area .. they call and don't know what in the world is going on .. they call with a reminder for an appointment that I do not even have yet and always seem confused .. I took a 3 year old to get 8 crowns and 3 root canals .. she had to be put to sleep so it was not a fun day .. They did give her laughing as before the iv so that part was easy but after she woke up she went into an extreme temper tantrum, punching the worker and me in the face and kicking and screaming for nearly 2 hours .. the bad thing was about 15 to 20 minutes after she got up they led me out a side door and said goodbye .. I then had to carry her kicking and screaming to my truck then had trouble getting her inside and then had to sit in the car for 1/2 hour while she screamed and fell in the floor and kicked .. I will still go back the surgery went well.
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12/07/2015
By: Holly W.
Abbeville Dentistry
The first time they saw my son and it was ok. I liked the Dentist, but the hygienist took my 8 year old back there and acted like I was intruding when I insisted on going back with him. Then she just did a flouride treatment on him without asking if I wanted that because the insurance covered it. My husband and I went two weeks later and were very disappointed. We just wanted to get our teeth cleaned and instead, after an hour of X-rays and consultations they brought us a financial plan for a few fillings and suggested cleaning that were not covered or way above and beyond what insurance covered. When we told her we just wanted regular cleanings that day rather than be out $600 and three hours late to work and she was short and rude about it because we were not choosing the expensive deep cleanings she suggested. Needless to say, our teeth didn't get cleaned and we won't be going back.
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09/15/2015
By: Meaghan P.
Kool Smiles of Amarillo
Dr. Hsu and Brenda Hernandez @ Kool kids were beyond awesome! I've never had anyone care for my child the way they have. My son is 5 and had to have two fillings this morning! He was crying and shaking how nervous he was. After Brenda talk to him about Halloween and just a normal conversation. He immediately started to calm down. Dr. Hsu was the best dentist I've ever taken my kids too! He talked to macyn while performing the fillings. He made Macyn feel like a real superhero! Made my entire family feel comfortable and very welcome. He was also so helpful with foods and juices I should stay away from. I can't wait for the kids 6months check up! If you want awesome friendly kid denial work. Please ask her These lovely people!
05/13/2013
By: sherwooddental
Sherwood Dental Center
I'm sorry to hear that you are not happy with your experience here at Sherwood Dental. Let me reference Mr. Stader first; The denture package that you went with does not come with a warranty. We advertise that actively and do encourage our patients to get the better packages that offer a 2 or 3 year warranty. Now to the patient who was in for 6 crowns; Dr. Koen doesn't like to inflect pain on anyone! I'm sorry if you experienced such discomfort. I understand your concerns over the look of your temporaries, but let me assure you that your crowns will look beautiful. The temporaries are simply a copy of your original teeth and often times we can not match your shade perfectly with the temporaries.
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08/13/2015
By: Marie R.
Kool Smiles of Amarillo
Thankyou Brenda K and Dr Hsu!! You both are Absolutely Amazing at what you do...Dr.Hsu and Brenda K were very supportive, took the time and was thorough when explaining the procedure and process while making my daughter feel like a princess. Brenda K is just absolutely Amazing, professional and has a naturally Lovely personality. Brenda K listened to my little girl and took care of her with upmost great attention.I would recommend Dr.Hsu and Brenda K to everyone. They are the best dentists my kids have ever had. From the beginning to end of your visit rest a sure and take comfort in knowing that you and yours are in Great hands withDr.Hsu & Brenda KMy visit was very pleasant Indeed!
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09/14/2016
By: Jerri F.
Aspen Dental
My tooth with a cavity had cracked so wanted them to pull it. The employees were super nice and the exam was a good exam.But I have no idea why they wanted to send me somewhere else just to pull a tooth.At the end they wanted me to comment to a long term of dental services ($5500.+)and wanted 60% down before doing anything.WTH, I just want my tooth pulled.Seen an ad that Aspen would exctract a tooth for $109.00 it was $294.00 on the sheet with a long list of things they wanted me to comment to.When I asked the girl abt $109. she smiled & says "yeah.All I wanted was a tooth pulled and they seemed more concern abt long term as opossed to my needs at the time
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07/12/2016
By: Garth S.
Abbeville Dentistry
Their fairly constant advertisements talk about how a new patient's first exam and xrays are free. They billed my insurance for them, and since their full mouth Xray isn't covered, they decided to add it to financing that I had to do later when I decided to do a root canal and crown, that they gave me a "discount" for since I had insurance that already wasn't going to cover it. I'm not sure which I'm more upset at, Abbeville Dentistry for billing me 3 months later for something they advertise being free, or my insurance for denying it in the first place.
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02/17/2016
By: Keri M.
Kool Smiles of Amarillo
We've been using Kool Smiles for a few years now. Overall I am really happy with our experiences. I have 5 kids and they all deal with going to the dentist differently. My youngest boy has a really hard time and we've seen all the dentists at one point or another. The assistants are always friendly and very sweet to all my kids but especially Reece knowing he struggles with being there. Amanda has been so kind and patient dealing with him. I am very appreciative of all the smiles and friendly faces we see every time we go in Kool Smiles. Thank you!!!
04/15/2016
By: Jeremy S.
Belpree Dental Practice
About a month ago we had a dental emergency related to an accident with one of our children. We were able to contact the doctor on the weekend and he responded immediately to help us with this dire situation. My child was not a current patient with this clinic. Yet we were treated with the utmost care and professionalism. We cannot thank Dr. Armstrong and his staff enough for what they did for our child. If you are looking for a dentist or dental services please give them a call.
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05/06/2016
By: Julie W.
Kool Smiles of Amarillo
Dr. Hsu and Rudy were so awesome today!! Did a wonderful making my daughter feel extremely comfortable and not scared !! It was her first dentist appointment ever and I don't believe she will ever be scared to go! Dr. Hsu truly made her feel like princess, Spoke to her in turns she could relate to, and made it very enjoyable !! She told all her family about the princess crowns on her teeth ! If we can have it our way we would like to be seen by him from here on out !!
Tips & Advices
  • If a tooth decays and the nerves or pulp (soft internal tissue which helps teeth develop) become inflamed or infected
  • If a tooth is cracked or broken and nerves are exposed
This generally depends on any specific issues you wish to address with your teeth. There are toothpastes designed to whiten teeth, fight cavities, decrease sensitivity, prevent bad breath, resist gingivitis, and those specific to children (with lower fluoride content). There are also toothpastes that offer “complete” protection by combining aspects of many of the above toothpastes.
It’s recommended to get a professional cleaning at least two times per year.
  • Desensitizing toothpaste numbs the nerves in the teeth that can cause discomfort.
  • Mouth guard can protect against grinding teeth during sleep.
  • Fluoride treatment can be applied by dentists to sensitive areas to numb teeth and strengthen enamel.
  • Root canal can treat problems in a tooth’s core.
  • Surgical gum graft where a piece of gum tissue is removed from a section of the mouth to cover an exposed root.
Not everyone needs to have their wisdom teeth removed, but there are certain signs that can help you and your doctor determine if yours should be:
  • Wisdom teeth are pushing other teeth around, causing pain and misalignment
  • Cysts form around newly emerged wisdom teeth, causing jaw damage
  • Gums get inflamed and swollen, causing cavities and pain
  • Doctor determine from x-rays that wisdom teeth will cause problems in the near future

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