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10/06/2015
By: Heather P.
Toyota of Alvin
This is our 4th vehicle bought at Toyota of Alvin. This experience by far surpassed all others, which were pretty good as well. We got exactly what we were promised. I told the salesman "Huggie" up front I didnt' want any smoke screens, I wanted it given to me straight, no blowing smoke because I knew it was going to be a tough deal and that's exactly what we got.......honesty and hard work!!! He not only helped our car deal go smoothly, he was also very entertaining through out our visit. Everyone was extremely helpful, right down to the receptionist charging our cell phones because we forgot our chargers. Brenden our finance guy (usually, finance guys are the bad guy) was awesome, he was quick and efficient and didn't try to change our deal once we got back to his office, as sometimes happens at other places. Stephen, the customer relations guy was great as well. He listend to me complain because the Veteran Parking signs were not cemented outside (because they should have front row parking all the time) and has since been working on getting that done. He really wanted to insure that our car buying experience was a pleasure and we were 100% happy when we left, which we were. We are so in love with our new truck. Thank you Toyota of Alvin!! You guys ROCK!!
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08/24/2015
By: Tracie L.
Toyota of Alvin
First class dealership! Just bought our second used car from Toyota of Alvin. After spending hours shopping online, Toyota of Alvin had the vehicle we were looking for.. not once, but twice. We are an hour away, but definitely worth the drive. Austin greeted us upon arrival and had the car pulled up and ready for a test drive. He was very knowledgeable about every aspect of the car. Frank helped us get the best price for both the new car as well as our trade in value on our truck. After making the deal, Toni delivered goodies for purchasing and discussed service and everything that was available to us through the dealership. Wesley in financing made the final phase of the purchase as painless as possible. Even though it was closing time, he was very thorough. We highly recommend Toyota of Alvin for any new Toyota or used car you may be looking for. Definitely check them out first!!
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08/16/2015
By: Jenora S.
Toyota of Alvin
I had a great experience at Toyota of Alvin! The customer service was amazing from start to finish. Thomas M. greeted my mom and I in the parking lot and knew exactly what kind of vehicle I was looking for! He was very thorough and knowledgable about the two vehicles I was interested in. He went out of his way to make sure we were comfortable and didn't make us wait forever during the paperwork process. Then the customer relations manager Toni H. was also very nice and welcoming. She informed me about the awesome services and amenities that came with the Toyota Customer Care package. The receptionist Stephen was even nice! Then the finance manager Ramon really explained all of my options when it came to additional warranties! I bought my Camry here in 2007 so I had to come back for my RAV4 :-) I will definitely recommend Toyota of Alvin to all of my co-workers, family and friends!
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09/01/2015
By: Karen G.
Toyota of Alvin
We did most of our negotiating over the phone before we drove 60 miles to Alvin to purchase our new Avalon Hybrid. Internet Sales Manager, Frank Oloh, was very helpful in the final negotiations for our purchase and trade. Everyone at Toyota of Alvin is terrific! The finance person, Wesley McClellan, was very patient and explained everything we were signing. He didn't "pressure" us to purchase extra items, we knew what we could and could not afford to purchase with the vehicle. Toni Horne, the customer service rep. was as sweet as can be. She made sure our questions were answered and followed up with us during the purchasing process. The service dept. is terrific as well! We went back to Toyota of Alvin a week later to have accessories installed and got in and out in about an hour. Would we buy another car from Toyota of Alvin...ABSOLUTELY!!
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09/08/2015
By: William G.
Toyota of Alvin
"Excellent customer service”This dealership is truly amazing! Everyone that works here helps to contribute to the ultimate car buying experience. From my initial contact with Melissa in online sales, to Phil my salesman and on through to the finance team and Stephen in customer relations were all very professional and pleasant to work with. They all put their customers first and work hard to make sure you get the best deal!! I want to recognize Phil in sales. He went above and beyond to ensure I walked out that door with a smile on my face and had a pleasant experience at Toyota of Alvin. This dealership is by far the best I have ever done business with in my 20+ years of car buying. I will remain a customer to Toyota of Alvin and would recommend them to anyone looking to buy a vehicle!!
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09/17/2015
By: Brennen B.
Toyota of Alvin
This is the place you need to be if you’re looking to purchase a car (new or used). The customer service team is wonderful. They made me feel like I was a part of the family. Everywhere I’ve been I felt like there wasn’t any hope until I got to Toyota of Alvin. This was my first time purchasing a car & they made it joyful & stress free. I can honestly say I’m satisfied with my 2012 Ford Fusion.! Tony, Brenden & Stephen made that possible, I can’t thank them enough. They never pressured or made me feel railroaded when it came to the whole process. They made sure I understood everything and was VERY patient with me as well. Once again I’d recommend this dealership to every & anybody. Hopefully this would be helpful to you guys looking for a new or used car
11/24/2015
By: Johnny B.
Motor Trends
Thank you for all your hard work getting things taken care of before I arrived to sign my papers and pick up my truck. The detail you all put into making my truck look like a brand new vehicle was above and beyond what I expected. You had a lot going on and many people looking at and purchasing cars, but you still took care of even the minor details with my truck. I appreciate the ease of purchasing a vehicle, and the time you put in to every detail. Marcus was on top of things from beginning to end and I would recommend your dealership and Marcus as a salesperson to all my friends and family. Thank you Motor Trends, and thank you Marcus... I love my truck.
07/30/2015
By: Dalton J.
Toyota of Alvin
I came into the dealership Tuesday because my friend Brittany referred me to the dealership when i got here i was waiting on a sales person and Gabe and Leah were talking to me untill Eric came over he was very quick with everything he did. Stacey called me to confirm i was still coming into my appointment Wednesday she was very sweet. I had an awesome experience. I will always to continue to do business through Toyota of Alvin in future purchases. This was one of the best experiences i have had by far i would refer anyone to this dealership to buy in the future. They have an awesome Staff here thank yall again.
08/17/2015
By: Eli D.
Toyota of Alvin
My daughter and I came to Toyota of Alvin to get her a new car and the dealership was so great. When we walked in Steve greeted us and had a young man bring us bottled water. Our sales guy Tanner got us the car she wanted and the payments were less than we asked. There was a bit of a wait to get into finance but Toni in Customer Service came and brought a goodie basket and gave us Ice Cream. She went over some things about the vehicle and gave us some really nice coffee mugs. Once we got into finance it was quick. I don't live close to Alvin but I will be sending people that was because it was worth the drive.
06/08/2015
By: Tiffani M.
Toyota of Alvin
This is the best dealership I have ever been to! From the time I walked into the door, everything was easy! I submitted my credit app online and they had the perfect car for me. The deal Brian came to me with was perfect and I didn?t even have to negotiate! Brenden in finance was amazing and had everything ready to go quickly. After I signed all my paperwork, Ashley and Kelli sat with me and assured me if there was anything I ever needed, they were just a phone call away. They are truly amazing women!! Thank you to everyone at Toyota of Alvin. I will recommend this dealership to everyone!!!

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