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10/27/2015
By: Jasmine B.
Honda Carland Service Center
After buying a used car from Import Auto Brokers and it needing a new engine less than 60 days later. Carland Service Center came to the rescue! Fisher is the BEST! He actually found out the root of the problem, then went the extra step and showed me the problems and explain them in terms I could understand them in. In addition, he did not go straight to the most expensive fix, which you have no idea how much I appreciate that since I had just bought and really did not have the money for the repairs. When I met him I told him I just needed him to be an honest guy, and that he was! I am extremely grateful that he helped this VERY BROKE Solider out! I just want you to know do not lose him because I might have to follow him where every he goes! Therefore, this brings me to an EXCELLENT score for the repair! The customer service level of Kristen is off the charts!!! She even came in on her day off when my other car broke down to get me set up with a loaner car. I am extremely grateful for her going above and beyond the call of duty and always keeping me informed! I am a recruiter and would gladly put her to work at any of my clients due to her diligent and EXCELLENT customer service! I honestly feel she deserves a promotion! THIS IS THE PLACE TO TAKE YOUR CAR!
04/01/2014
By: Ryan G.
Nalley Volkswagen
One of the best customer service experiences I've had, period. I live just over four hours away from Alpharetta and the folks at Nalley Volkswagen were patient and courteous with me every single step of the way. Special thanks to Mr. Clarence Cheung and Mr. Wesley Mclarty, who made themselves available to me despite my hectic flight schedule through both email and phone correspondence over the course of several weeks to field my never ending line of questions expediently. Special thanks also to Mr. Mike Quigley for assisting throughout the financial process of securing my car. These three gentlemen, coupled with others from the departments I visited made me not just feel like a customer in a line, but as a friend. They took the time necessary to hear out my concerns and ideas and gave advice accordingly while being very cordial and sharing some of their own experiences. The pleasant environment and humble correspondence has earned my business the next time I'm in the market without question. In what can sometimes be a hectic vehicle purchasing process, somehow Nalley Volkswagen has found a way to make it enjoyable.
09/01/2013
By: brandonmarshall
Tak Auto Sales
I think Takautosales is the best place to buy a used car. I realized that their cars are in the most pristine condition and have not been wrecked, a fact that very few dealerships can promise you. Mike is also a very cool guy and an honest man. He would even tell you anything about the car upfront as he did for my Hyundai Elentra 2006 and my wife's Honda Civic 2003. He is really upfront, honest, and a no-nonsense guy. More importantly, he did not try to tell me what I wanted to hear in order to sell me the car like most other dealerships do. In fact, second time being there to buy a car for my wife and walking out after the purchase, I knew that I have a quality car. They also provide you with the Carfax so to give the required peace of mind. Another very important point of my dealings with them was they don't charge you for dealer fees. That's a big plus when you buy a car. I would return to Takautosales for any future purchase.
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01/14/2017
By: Karyn F.
Honda Carland Service Center
Excellent customer service has almost become a thing of the past. We consumers have grown accustomed to subpar customer service in our day to day consuming. Buuuuuut, because of service advisors like Andrew at Honda Carland, I am reminded that good customer service is not completely extinct!!!It always gives me a bit of hope when a person actually goes above and beyond the call of duty and provides excellent customer support. Thank you Mr. Prucha for being there, helping, and providing outstanding customer service every time I have any issues or problems with my vehicle. I strongly recommend anyone who desires excellent customer service and an excellent service advisor, to bring their vehicle here and ask for Andrew!
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01/17/2017
By: Marmik P.
AutoNation Chevrolet Northpoint Service Center
My dad and I went in the dealership to lease chevy equinox 2017 and Jaimie Melendez was amazing. He made the process easy simple and fast. His professionalism was higher then our expectations. Before going into this dealership I went to Jim Ellis Chevy and they were horrible. They gave me a price that was higher then a Audi. I do not recommend anyone going to that dealership and inside go see Jaimie. I promise that he will give you tha best offer in the market. There was no negotiation needed because he gave me the price that was below my expectations. Amazing service and amazing person. Highly recommended!!!!!
03/18/2014
By: bitsymo
Nalley Volkswagen
Three cheers for Nalley Volkswagen, Aaron H., and all of the fine folks on staff at Nalley in Alpharetta!! I couldn't be any more thrilled with the level of service I receive EVERY time I call or visit this incredible dealership where i purchased and service my 2013 Volkswagen Jetta. Each and every person I've had the pleasure of dealing with is delightful and my wonderful service rep, Aaron H., is at the top of that list! Thank you Nalley and thank you Aaron for always going above and beyond to make my experience an outstanding one- kudos to you all!!
09/02/2013
By: karlhunter
Tak Auto Sales
I bought  a CRV 2008 from Takautosales, and I am so far very pleased with the car. Mike and Frank are really cool guys. I liked the fact that unlike other car dealers, they were not pushy at all. They don't seem to be rushing in to just sell a car to a customer rather they look for a longer term business relationship. They listened carefully to my concerns about the car and took care of any minor thing I didn't like at the very start. I also referred two friends to them and recieved 100 $ referral for each purchase. The referral was fast. So cool.
09/04/2013
By: davecu
Tak Auto Sales
Excellent place. very nice guys (Mike and Frank), professional, friendly, non pressuring, and very honest. A couple of months after my first great experience with them (I bought a Toyota Camry 2002), I bought one more car for my daughter (Honda Civic 2007). Both are high quality cars. I also recommended a friend to buy a car from them which he ended up buying an Infiniti G37 2008. I must say my friend is a very picky guy, but he is very happy with the deal.
12/09/2014
By: Shiyao W.
Nalley Volkswagen
I just purchased a 2014 VW C.C R-line at Nalley VW Alpharetta. The Manager Clarence Cheung was very professional and genial, and the sells agent Cris was also great. I was thinking of buying a C.C sport when I walked into their dealership, but all the sport were sold out at that time. With their excellent service and honest about the price, I finally made the decision to buy a C.C R-line in their dealership. It was a great buying experience with Nalley.
05/30/2014
By: Yefim R.
Nalley Volkswagen
I recently purchased a 2014 Volkswagen Tiguan at Nalley Volkswagen Alpharetta.. Mr. Clarence Cheung provided excellent customer service with detailed explanations of vehicles specifications and payments related portion of business. He is very knowledgeable, honest and friendly person. I’m very appreciating him for the new car delivery to my home address and outstanding service from all sales team. Recommend to others.

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