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10/27/2016
By: Allison M.
Dean Arbour Ford Lincoln
My experience with Dean Arbour Ford in Alpena has been nothing but positive. They made the car buying process simple. What I've been most impressed with, though, is the service I've received after. I purchased an extended care plan & they have stood behind it 100%. When I did experience something I wasn't pleased with regarding my warranty, George & Cory went above & beyond to make it right. I can't say enough wonderful things about the staff. I highly recommend buying your next car there.
12/16/2015
By: Lu C.
Cliff Anschuetz Chevrolet
My experience with the body shop was great. The service was professional, efficient, and exactly the type of service you would hope to get when dealing with this type of situation. I was also given a loaner car while waiting for mine to be fixed. The repairs look flawless, I would definitly go there again. (I can't speak on prices, my insurance covered the cost.)
03/02/2017
By: Ryan P.
Brett's Auto
I don't know what the other reviews did to piss off such a nice guy as Bret, but from my experiences with him it must have been them. Bret has always been very professional and done excellent work at a very reasonable price.
02/25/2015
By: Adam M.
Thunder Bay Chrysler Jeep Dodge
Excellent service In all aspects of this dealership! I will NEVER believe any negative review of this business. If you have issues with this business, you are the problem not this business. Just my professional opinion.
08/29/2014
By: johngormley
Sports Unlimited
Best selection and nicest service professionals in northeast michigan. A real family business with an eye towards care for the customer
04/06/2017
By: Laura R.
Bob's Muffler & Brake Center
Honest people and they do good work I would not go anywhere else they take the time to show you your problems ������������
12/05/2012
By: jeremy.sorensen.14
Independence Tire and Auto Repair,LLC
Great price, very quick and friendly service. Defiantly recommend.
01/25/2014
By: Debbie E.
Aj's Auto Service & Repair Shop
awesome place to take your vehicle... honest and friendly ...
02/09/2014
By: Todd G.
Independence Tire and Auto Repair,LLC
great people fast quick service.
user avatar
04/21/2015
By: Laura R.
Bob's Muffler & Brake Center
A+ mechanic and customer service
Tips & Advices
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill. The best way to combat these types of problems is getting a written estimate before work is done so you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage.
Yes. Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop.

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