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08/26/2016
By: Tara W.
Timber Ridge Animal Medical Center
I have been taking my fur-babies (4 dogs) to Timber Ridge Animal Medical Center for over a year. The staff is amazing - so welcoming, ask you about your day and your pet, and always a smile on their faces. Dr Melanie is top notch - she's very detailed and spends quality time with you each visit. We recently had a bad situation which required one of my dogs to undergo surgery. Dr Melanie was amazing - there's no one who could have saved my fur-baby the way she did. Many nights, Dr Melanie stayed late to take care of my dog - during her off hours. I would give more stars if I could!
11/06/2012
By: catndogowner
Allen Animal Clinic Inc
I have used this facility for many, many years. I have dogs and cats but they treat larger animals as well. Dr Hefner is a very experienced straight shooter. He correctly diagnosed and cured a skin rash on my dog that several other vets could not. He came in on Sunday and sewed up one of my dogs that had been in a fight. He has always been very reliable and fair in his pricing and RIGHT ON in treatments and prognosis. I highly recommend his facility and have also always been impressed by the other animal doctors and technicians on staff there.
09/27/2016
By: Malinda H.
Allen Animal Clinic Inc
I have been going to the clinic for 45 years. When I was a child I found a litter of puppies on the side of the road starving and dying of thirst. Dr. Hefner took them in and found them a home. He and his staff are very caring especially Dr. White. I just had to have a dog put down and she was very comforting and she shed a tear as well. Very good prices with great care for your pets! I would highly recommend!
Tips & Advices
Most 24-hour clinics do not allow owners to stay with their pets overnight. However, many do have specific visiting hours or will let owners see their pets at any point during the day. In addition, owners can call most clinics at any time for an update on their pet's well being.
  • Important phone numbers, especially those of the the veterinary clinic, the animal hospital or emergency clinic, and the poison control center
  • A book detailing pet first-aid steps
  • Copy of medical records
  • Nylon leash
  • Muzzle (only use if pet is not vomiting and has no difficulty breathing)
  • Absorbent gauze
  • Nonlatex disposable gloves
  • Scissors
  • Tweezers
  • Nail clippers
  • Digital thermometer
  • Sterile saline solution
  • Hydrogen peroxide (to induce vomiting only at the recommendation of a veterinarian
  • Milk of magnesia (to absorb poison only at the recommendation of a veterinarian)
Find a 24-hour animal hospital that provides emergency services within your area. Keep the facility's contact information in a place that's easy to locate, such as the refrigerator, address book, or smartphone. Most veterinary clinics operate on standard business hours and are not equipped to handle emergencies.
Veterinary clinics operate on a smaller scale than animal hospitals. The latter are more likely open 24 hours and provide emergency services. The former generally operate on typical office hours and only perform wellness exams and minor surgeries. Veterinary clinics also do not generally perform laboratory tests on site.
The specifics vary depending on the type of visit. For a wellness exam, bring:
  • Medical records
  • The type or brand of food the pet eats
  • Medication (including flea, tick, and heartworm medication).
If the animal needs medical treatment, the following may be helpful depending on the situation:
  • Fresh stool sample
  • Vomit sample
  • Video of the pet engaging in abnormal behavior
  • Substance the pet may have ingested

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