Firestone Complete Auto Care Locations & Hours Near Alexandria, VA -

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By: msmaryedith
I seriously don't understand the haters writing about this place. I have gone here for years now (including recently, and I have seen no change from mom-and-pop to horrible new management mentioned below), and I have never once had a bad experience. I have found them to be FARRRRRR less expensive than the competition, fast, efficient, reliable, and kind. They open early, close late, are in the middle of Old Town, are close to Braddock Road, and make me feel completely safe trusting them with my vehicle--without charging a ton. I've never used them for U-Haul service, so I can't attest to that, but I have never waited more than a couple of minutes to get someone helping me, and the work done on my car rarely has taken more than a day. They don't push you to get extra work done, don't charge obscene rates for labor, and always make me feel like I am getting the best service at the fairest cost. Highly recommend them.
By: david.howard.5209000
Wick's Repair, Inc.
I am happy with the work Chester of Wick's repair did for me.I bought a used 1986 Snapper 3311 riding mower for $200, with the idea I would need repairs. I had it delivered to Wicks, and asked for an estimate before any work would be done. They have a $150 fee which is applied to repairs for diagnostics. While I was not happy about that charge, I wound up using it to get my mower fixed.They had to rebuilt the top end of the motor and do the valves, and my price for that with some other minor things was under $300, which I felt was fair due to the amount of the work needed. I can say the motor runs great and started easily after Chester worked on it.I brought my mower to them in the middle of busy season (mid June), and I can say they had it fixed and ready within 10 days, which I thought was amazing for this time of yearI am happy, I felt like they were honest and their repair work was very good.David
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By: Victoria R.
Mt Vernon Auto Repair
I made the switch to synthetic a while back due to frequent road trips and I know a change is more expensive for synthetic than regular so I called a few shops in the area to get a decent price. I called this shop and couldn't believe it'd be only $60! Then I got to the shop... I was told at the shop no it would be $75. I mentioned being told over the phone the price and was told that I was told the wrong price. The price was comprable to what I was quoted elsewhere so I stayed. When they were done I looked at the receipt..$86. The cashier asked why I looked upset, that I had been given a 10% discount. I explained that I was quoted 60 then 75 now it was 86. I was told the cashiers don't really know the prices the mechanics make them. Pretty sure that's an important thing for a cashier to know. I won't be back
By: Rick D.
S K Auto Repair Workshop LLC
I am a broke college student and have a pretty old car. There was a noise coming from it so I got it checked at my local mechanic. He told me I needed a big part replaced and it would cost me $800 to fix. I wanted to get a second opinion so I went to SK Auto because I saw a flier on my car. The mechanic at SK Auto checked my car and said it only needed some broken springs replaced which would cost me less than $100. They fixed the car in less than an hour and the noise stopped. These guys really know what they're doing and do a detailed diagnosis rather than a rushing to conclusions like other places. I would definitely recommend this place to anyone who doesn't want to get ripped off and wants good customer service and a job well done.
By: Edward C.
S K Auto Repair Workshop LLC
This summer my AC compressor broke. And as I suspected all the local car mechanics took advantage of my situation and quoted me ridiculously high prices. As a last resort (per one of my co workers referral) I stopped by here to check out the prices. As soon as I walked in and told Muhammad my AC broke and he saw I was sweating in the summer heat he ran to his office and got me a cold water bottle. I was so blown away by that gesture. I told him I was a full time student and was on a tight budget, so please be reasonable with me. He told he would whatever he could to get me the lowest prices. At the end, he gave me a student discount and got me a new compressor.
By: Suzu C.
Tony's Auto Service
We went to a Chev dealer that told us we needed all kinds of work done almost $2000 of work to fix our truck. We went in to Tony's and spoke with Mike! I explained everything to Mike and he told me let us take a look at the truck. They fixed the problem for $600. All of the other work that the dealer said needed to be done was not true!!! Dealers are a ripe off! Tony's stood behind there work when the part was defective and replaced it again with no problem! Mike was very helpful and great customer service. People please remember they are a good shop, so it may take a little longer, but at least they do a good job and stand behind there work!
By: Yuli G.
Tony's Auto Service
A friend recommended I take my '99 Toyota truck here after I got a repair quote from Springfield Toyota which literally took my breath away. First they told me I didn't need half the work the dealership told me I did and then they fixed the problem for a fraction of the cost. I saved literally hundreds of dollars, my truck is running fine again and you can't really ask for more than that.This place looks like an old garage you'd find on a back road, run by a couple of good ol' boys, and that's basically what it is. These guys, however, know Toyotas as well as they do Chevys and they won't do you wrong. I'm going to keep coming back.
By: Ken R.
Hollin Hall Automotive
We have use HHA for multiple cars over the years and have always received friendly, reliable service. Most recently they worked on my 1990 Miata with a supercharger I installed many years ago taking care of an idle problem created by non-stock parts which were malfunctioning when cold. I had already given it my by shot without success. They hounded the problem until it purred like a kitten. I also use them with Tire Rack, having matching tires delivered to them for installation. Their prices are competitive with any in the area. They communicate directly with me when there is an issue. We love the neighborhood service. Thanks.
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By: Marcie B.
Hollin Hall Automotive
I received a notice from HHA with a list of routine work needed on my 2000 Toyota. I feared a possibly big expense. After checking their records, they called and said I did not need the work at this time due to my driving habits. All that was needed was an oil change and tire rotation, which was done in a timely manner, and to my relief, the cost was covered by one of their coupons. How honest is that! They even provide transportation to and from my home. How many dealers do that? I will never take my car anywhere else for maintenance and gasoline. I highly recommend Hollin Hall Automative--you won't be disappointed!
By: Amna S.
S K Auto Repair Workshop LLC
Go here for your car troubles!! They are so polite and give full attention to your concerns. A lot of places will tell you what the problem is in your car and you just have to trust their word. Muhammad actually opened up my car's hood and showed me where the issue was and showed me how he diagnosed the problem and walked me through my options. I didn't feel pressured at all and it was nice having someone actually show me what the problem was. They have a nice waiting room and the owner was very pleasant and offered me water and coffee. Very professional staff that did a great job on my car!
Tips & Advices
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill. The best way to combat these types of problems is getting a written estimate before work is done so you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage.
Yes. Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop.

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