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I want to give my sincere letter of appreciation to the personnel of Enterprise for their dedication and outstanding performance of their duties. The personnel at Enterprise performed their duties in a professional manner by greeting me with outstanding customer service and welcomed them with open arms. Performing their duties in an exemplary manner, working diligently to ensure I received exceptional care for my rental. As a retired United States Marine, I have observed many extraordinary events in my day. If I were to measure the performance of personnel at Enterprise, they would be the key to excellence if they served in the United States Marine Corps family. Dedication, loyalty, and esprit de corps represent the commitment to excellence and attributes of your personnel. Thank you for your world-class customer service and for a job well done! Semper Fi!Respectfully,Tommy BrownU. S. Marines (Retired)
I've been a customer for over 10 years and I continue to refer them to everyone I know! They are so generous and caring, they really do care about each and every customer. Recently someone threw a brick at my windshield while on the freeway, I went to the nearest auto glass shop to have it replaced at Horizon auto glass. $250 dollars and 5 hours later I could not believe my eyes, it was the worst quality that I have ever seen, the moldings were so bent up, etc. I couldn't deal with them so I drove to Houston to ask if they would fix it since they are the only dealership I trust. Sure enough Gary ordered all the necessary parts, gave me a loaner vehicle and had it fixed immediately. Even though Houston Wholesale cars had nothing to do with the bad job from Horizon, they still fixed it at no cost! I highly recommend Houston Wholesale cars to everyone I care about!
I have been a resident of Albuquerque my whole life. My wife and I were looking to get another vehicle and we stopped at Houston Auto. Everyone was very friendly and we were very impressed with the approach of the staff.Then we met a man named Gary.. this man said something that convinced my wife and me that he truly cares about the people of New Mexico... He stated we are not here to make money we are here to sell cars... how we do that is simply you telling me how we can make you happy... Gary took care of us that day... and we purchased a very nice truck that we are proud to have. Our family would recommend Houston to anyone and everyone. THEY CARE ABOUT YOU, NOT THE MONEY!
Late last years I wanted to get rid of my 2006 Honda Accord Hydrid which i had taken great car with around 50,000 miles. I did not want to sell it personally. i tried the Ford Fusion at a dealership. I could not believe the quality and improvements in this line of cars. it was as good as can be and somethings were even better then the Honda. I did not know if I could afford to change my vehicle since I am retired. Well, I did it because of this dealership. I am very satisfied with the deal and the car. My family and best friend have also bought from them Hopefully my husband will buy another in 2015. Cannot recommend them enough.. I really avoid big car dealerships now.
This is the first used car dealer I've ever worked with who was friendly and pleasant. “Smokey”, doesn't pressure you to buy a vehicle, like the bigger car dealerships. He allows you to look at his inventory without hounding you. I was in the market for a” Harley Davidson” and “Smokey” came through. I told him what I wanted and he notified me later he had a “Harley”, I must see. It was exactly what I was looking for and immediately purchased it. ” Smokey” didn't pressure me and made it affordable.You can’t go wrong if you’re in the market for a good used vehicle, whether it’s an automobile or motorcycle. I will continue to use “Smokey's” for future purchases.
Very fast check in, even with the vehicle being upgraded. Quickly greeted by the person at the cars and given a choice of the few vehicles available. Though I wasn't shown how to do any of the features on the car (headlights, trunk release, where to put the gas in, how the cruise control works on this particular vehicle, etc) I figured them out luckily, except for the cruise for some reason. Showing, or at least asking if I needed to be shown would have been very helpful. All cars seem to be different. But that being said, my experience was great and will have no problem renting from Enterprise again.
I was helped by Scott Frankel and he made my purchase experience smooth. I was using a truck which belongs to a friend of mine for a month since I thought I couldnt get any car loan because my insurance hadnt paid the loan to my financial institution yet. A customer from my work told me to go to Houston Wholesale but I was hesitant. Anyways, I decided to go just to check it out that's when I met Scott. To my surprise..He got me the loan! And not only that..he got me the loan with the same financial institution! I have no idea how he did it, but I love my car! Thank you very much Scott!
For a used car dealership this is a friendly place. I went to several dealerships and sales people were absolutely horrible. Houston wholesale was not a great experience either but not bad at all. If I were to compare it with other car dealerships I went to, I would give them a 5. However, if I were to rate them based just based on one experience without any comparison with other dealers, I would give them a two or three stars. As far as Albuquerque is concerned, Houston wholesale is the thinnest kid at the fat camp.
I have not had a bad experience with National save for the windows having a film on them and one cannot use their S/XM account to set up the XM radios in the cars. Found out they charge $55.00 a month for the service or $5+ a day. I make sure to have paper towels and my XM Onyx with me. My company pays for the rentals which can be for more than 3 months at a time. Maintenance is great and there is no issues getting another car on the same contract number whenever a service is due. Overall, I give them 4 Stars.
I would disagree with the previous comment. I recently purchased a car from Affordable Auto Sales and it was the BEST car buying experience I have ever had. I would like to give my thanks to the entire staff for making my car buying experience an amazing one, not to mention a quick one...NO high pressure here! I would highly reccommend Affordable Auto Sales to anyone who is looking for an honest and reputable car dealership. I will continue to purchase my vehicles from Affordable Auto Sales...thanks again!