8401 Jefferson St NE Ste B
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Too bad 1 star is the lowest rating available, they're worse than that. Service is disgusting,waited 2 months for supplies, no one in office ever returns calls. Even their "I-Care" main office in FL does not respond to problems & concerns. Shiny brochures & glitzy website, don't be fooled.
Dr Poon has the most unprofessional staff at his front office. I received a bill in the mail for the1st time stating I had a balance over 121 days over due, yet I had not received any prior bill. When I called the lady at the front desk she kept sending me to voicemail....you cant even talk to the billing person. So I went down in person. Walked into an empty office and the billing lady said she would send me something she said she was busy so I would have to wait. Again the office was empty. I told her I want to take care of this immediately so she printed my bill. When I asked her to explain it to me she said that she would not. After several minutes of trying sit in her office so she could explain she stood in front of me and said I couldn't go in there. Although Ive seen her take other patients in there to discuss billing. So I left a message for the Dr to call me and from the looks of these comments he is going to be just as unprofessional. Left in tears and with them threatening to call cops on me because I wanted my bill explained. Isn't that their job?! Horrible service!
If your loved one needs 24 O2, do not use this company. They left me hanging more times than I have fingers. My mom uses O2 24/7. I had to borrow O2 tanks from the neighbor. They even brought me an invoice to sign after I dropped them like a hot potato, saying something about a date, and this invoice was already signed with a signature on it that wasn't mine! I am the only person caring for my mom! Completely unreputable and unscrupulous. Pacific Pulmonary is the way to go.
Terrible and expensive. In fact I paid twice as much for this eye care at Lavato Eyecare than I did for my prior eye doctor in Durango. They just want your money. It's cheaper for me to drive all the way up to Dgo, get more than half the price from a true professional for exam, contacts, & glasses (I paid over $1,000 for these same services at Lavato). And you get nice customer service as well as a lovely day in Durango to top it. Lavato even argued with me over the phone when I shared my concern about the high prices and wanting me to set up an appointment just for an evaluation before the actual appointment. There's other services in Albuquerque that I'm sure are much better in quality and price. Just don't let anyone treat you like a number.
The other reviews are true!!!! This office never does what they say. Always a different reason why they don't do what say.....and they get mad at u for being upset!!!!! Lincare used to be a great company but no more.Karen g
Great staff/Doctors. Went in to set up an appointment, but they took me right then and there. Left happy! Best experience.
Not good experience. Management has no knowledge of their profession and rude AF. Dont deserve any stars but had to give one. Stay away don't waste your time with this agency.
I have been with Doctor Ortiz since 1998.He has been Great in every aspect of myheath conditions. He also has been excellent helping me in my Mental Wellness!! Very Professional& very attentive in all area's of my heath. I would highly recommend Dr.Ortiz as a heath Provider, also very Friendly & kind to his patients. OVER ALL MIDTOWN FAMILY MEDICINE IS AN EXCELLENT HEALTHFACILITY!!!!
When I was a resident there we were i structed NOT to tell inspectors that we lived with roaches and mice. When kids would misbehave their beds, clothes and hygiene products were confiscated. At one point, in Casa Antiqua under Laura Wolf's guidance, the refrigerator was padlocked and all the food locked in the office. This is fact. Abuses took place and everyone looked the other way because we were "troubled kids"., an excuse for abusing and neglecting us.
Worst urologist I've ever been to. Unprofessional and condescending. Billed me over a year and a half after initial surgery and said it "slipped through the cracks.". Would never use them again.