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Always go about 3 miles out of my way to visit this particular store because I've never had a problem, until last week that is. I ordered a Venti iced mocha and received a venti mocha. Not a big deal. Came back a few days later and ordered 2 hot white mochas and they messed up and gave me 2 cups of hot cream/milk. Couldn't go back because I was at work so they took my name. Not a big deal, ppl make mistakes. Today I went to get my remake and they wrote down the wrong items then the girls I dealt with had a big attitude with me like it was my fault. I work in the service industry and I know there are ppl out there who scam, but I'd never been treated with such disrespect when trying to get what I originally paid for in the 1st place. Don't think I'll be back again. I'll take my $25 a week elsewhere.
Well I'll name the good and the bad.Good: music, couches, defiantly an interesting environment, free water with cups available to customer, fairly cheap menu, probably free wifi..Bad: the milk and half and half container labels are hard to read, way too much talk from the staff, the black coffee is too hot(I drink black and when you order it black it shouldn't be something you have to wait to drink...), no chocolate syrup at the self-serve counter.*these are my own observations as should not be solely seen as the perspective you will experience.
Great new coffee shop. Opened today till 3....come check it out. Its name is Kumba Coffee. 700 second street and lomas
What else can I say? Very very good.