11/28/2015Mercedes-Benz Of Albuquerque
We purchased an A7, from Audi Albuquerque in July. We were actually considering an SUV or possibly a midsize car, but fell in love with the A7 and bought it. Prior to our purchase, we researched and looked at other luxury vehicles in this price range, while observing the dealerships, that were available in Albuquerque and none came close to the A7 or Audi Albuquerque. The professionalism and ease to do business with Audi Albuquerque made our Audi A7 purchase an exciting and enjoyable experience. CJ was our sales person and was very knowledgeable and informative about the different models and features of each of them. We never felt pressured to purchase a vehicle there, but CJ was available to answer any questions we had. The entire process of purchasing the vehicle was seamless. Surprisingly, they made a fair deal without all of the back and forth haggling which I refuse to participate in. The paper work process was simple, straight forward and expeditious. From the point we decided to purchase to the point we were driving away, took less than 1 hour and 20 minutes. We had the dealership tint the windows, add a clear bra and install a concealed radar detector system. Again, they exceeded all expectation with their attention to detail. Nick made the appointment streamlined and trouble free. He had the loaner vehicle up front, garaged and ready to go. Antonio, head technician, ensured that all of the work was done to meet every expectation by working with me on the placement and method of installing the radar system.Everyone at Audi Albuquerque who I have dealt with, which includes Tripp the GM, Dave the sales manager, CJ & Robert in sales, Nick and Marcas in service and Antonio the head technician made it clear they have a passion for their product and care about their customers. Each one have made themselves engaging and approachable for questions or concerns. Tripp, the new General Manager, has taken this dealership to a new level! Not only is the car itself a dream, our purchase and service experience with the dealership solidifies that we made the perfect decision in purchasing this vehicle from Audi Albuquerque.
04/29/2014Corley's Albuquerque Automotive
My wife and I are the proud owners of two 2004 XC9's. We really enjoy the cars and have low mileage on both. My warranty recently expired, which I didn't know. I took my car in because the left front window and door wouldn't work. Daniel, the service rep, informed me about the expiration and gave me a fair estimate of the repair cost. In all my dealings with both Daniel and Chris, I have always had excellent service. Daniel told me that I could renew my extended warranty and introduced me to Gene Goad. Between Mr. Goad and Mr. Patel, I was able to purchase my warranty. I want to commend all the staff for their extreem courtesy, excellent service and very reasonable and satisfactory terms. Since we purchased our cars from Corley's, we have always had wonderful experiences with all the personnel employed at Corley's. Thank you for providing us with such professionalism and quality in all our dealings with Corleys!
04/27/2015Jaguar Land Rover Albuquerque
Have never enjoyed a car as much as my Land Rovers ( have previously owned a Porsche, a Volvo, a Hillman, etcetera.- now have had both Discoverys and LR2s! Wonderful, beautiful, peppy, completely dependable vehicles. And the customer service is beyond compare! Every visit is pleasant, service is quick and the repairs are always perfect. The salesmen and service managers go out of there way to accommodate their customers in every way, every time! They have even returned my vehicle to my office when I had a scheduling problem and couldn't get to them, and you are given a loaner car to use, even if you're just in for an oil change!You are truly treated like royalty every time! Buying is completely stress free- there's no haggling, and salesperson Danny Brink is knowledgable, relaxed, charming, and completely non-pressuring. I am on my 4th Land Rover and can't imagine driving anything else!
I've been a customer for over 10 years and I continue to refer them to everyone I know! They are so generous and caring, they really do care about each and every customer. Recently someone threw a brick at my windshield while on the freeway, I went to the nearest auto glass shop to have it replaced at Horizon auto glass. $250 dollars and 5 hours later I could not believe my eyes, it was the worst quality that I have ever seen, the moldings were so bent up, etc. I couldn't deal with them so I drove to Houston to ask if they would fix it since they are the only dealership I trust. Sure enough Gary ordered all the necessary parts, gave me a loaner vehicle and had it fixed immediately. Even though Houston Wholesale cars had nothing to do with the bad job from Horizon, they still fixed it at no cost! I highly recommend Houston Wholesale cars to everyone I care about!
As we were traveling through NM on our way to Phoenix, the rain from a very heavy thunderstorm damaged the clips on the wheel well of our Mazda 6. We searched for a dealer on our iphone, and chose a hotel nearby. The next morning we called Quality's service department and talked with Mr. Mast. He could not have been nicer - told us to bring it right in and they'd take care of it. They had the needed parts in stock. It took less than 30 minutes for the entire repair and less than $10! They checked the car very carefully to make sure there was no other damage and also checked fluids, air, etc. Simply put - I have never, ever had better, more professional, friendly service anywhere. They knew we were traveling through but treated us as long-term, repeat customers. Highest praise for Quality Mazda!! Wish we lived there so we could patronize this dealership!