My phone would not accept the charger all of a sudden. My spouse took it all the way to Maple Heights after AT&T gave him the wrong address to their own store. After being told over the phone by AT&T that they could fix it, the story changed once he got to the store. To make a long story short they could not fix my phone (but they could sell me one), and my insurance was/is pointless. We found Getmoe on a whim and I am SOOOOOOO glad we did!! Getmo was able to solve my problem in a lot less time and a lot less money. The owner was able to fit me right in. He was very knowledgeable, friendly, and professional. Although he was supposed to close at 6, I was worried when he wasn't finished by that time, however he stayed over and I got my phone as he said that same day/night! The price to fix my phone was something I could do and very reasonable. In a nutshell, come here FIRST before you go anywhere else. That's definitely my plan for ALL of my phone needs from here on out!
GetMoe is the epitome of great customer service. I went in and met with the proprietor of the establishment, Moe, and told him my problem. Not only did he solve the issue $200 cheaper then his competitor (who will remain nameless but they're on Mayfield rd.) he explained all my options with pinpoint knowledge and expertise. He was gracious and did not force me into anything, this was a GREAT experience. The attention to detail and overall customer service has earned Moe a loyal customer for life, and on top of that this Marketing Professional will now do all in his power to let the world know that when your phone dies you don't need an Ambulance all you need is Dr. MOE!!!!! Thanks brother I'm so glad I came in today, you made a bad situation a great experience. If you ever need your phone fixed or just need some sound mobile advice Moe is your guy!
I have bought 2 I phones from Getmoe wireless in the past year and have had no problems with them at all,..I just went back again right before Christmas to get another one for my son ,even though there was a short delay in getting it ,I am still very pleased with everything Moe went above and beyond to make it up to me for the delay,he is a good and honest guy ,he has always gotten back to me right away when I call,great customer service! Moe is always willing to take the time to explain things to you and help you out anyway he can and always give you great deals. I know that I will go back again for anything I need.
I dropped my Rose Gold Galaxy Note 3, cried (just a little), then I found Moe via this site. My phone was repaired quickly and without hassles, although the Rose Gold part was impossible to find, I find I like the black replacement better and plus it feels more solid. Moe is a wonderful person to deal and he is great with customers. It was an all over great experience. I highly recommend him and if I need a phone repaired again, I won't hesitate to give Moe another call! Thanks Moe! :)