Best 30 Cleaning Service in Akron, OH with Reviews -
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By: Mike G.
Oui Clean Ltd
We used this company before and were highly satisfied before because there was the same crew that always showed up, a crew that did a fantastic job, a crew that we totally trusted. That crew is gone and we have no satisfactory explanation. (Except hearing rumors (unsubstantiated) that clients who cancel their service will be sued.
By: brentresslogan
A Daughter's Touch Cleaning
A Daughter's Touch did a wonderful job on my floors and they were flexible with my schedule. I am very pleased. I refer there services.
Jo Ann's Professional Touch Inc
This company no-showed the first two appointments with no explanation the second time. When they did arrive, they were late and did not clean well. As with the previous reviewer, mine was a Groupon deal, from whom I received a full credit.(Below is a copy of the final letter I wrote to the company.) Well, someone finally showed up, but I have to say I am disappointed at the job done cleaning our home. We have a tiny, one-bedroom apartment, but the technician stated to my husband that she did not have time for the bathroom. In my opinion, this should have been one of the first things done. The kitchen sinks and table were also not cleaned, and while the kitchen and entrance were mopped well, the living room was not vacuumed carefully. (The bedroom and walk-in closet were not vacuumed at all.)I asked my husband to leave the house from 11am to 1pm, based on our appointment time. We he returned at 1:30, the technician was still there. When he returned at 2:15, she was just leaving. This also tells me that she did not arrive at 11am, as scheduled.I am disappointed in the two no-shows, but even more in the lack of professional cleaning my home received. This was supposed to be a nice Mother's Day gift. On three occasions, I have been extremely excited to come home to a clean apartment, and three times, I have been sorely disappointed. I will need to report your company to the Better Business Bureau, as well as any place where I can give a review.(When I did report them to BBB, they responded after missing one deadline, and had excuse after excuse. When I submitted a rebuttal, there was no response.)
Tips & Advices
Many services offer long-term contracts that include regularly scheduled cleanings. These contracts sometimes, but do not always, result in discounted prices. Most cleaning services offer discounts in exchange for customer referrals.
Homeowners should review their cleaning service's damage/breakage policy. Some businesses compensate for damaged items, while others do not.
Not always. Before hiring a cleaning service, homeowners should confirm the company verifies its employees' identities and performs background checks. Those planning to hire a self-employed cleaner rather than go through a business should inquire about background check options available from their state's attorney general.
  • The annual costs. Weekly services quickly add up, and homeowners may need to pay additional taxes if they choose a self-employed cleaner.
  • Language barriers and miscommunications. Some professional cleaners might speak English as a second language .
  • Background checks and employment verification. Homeowners can be held liable if they employ a person not legally permitted to work in the U.S.
Some services charge more for pets while others do not. Regardless, homeowners should keep in mind that any pet-related cleaning, such as emptying a litter box, adds to the amount of time the service charges for.

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