Where do I begin? A few years back I my son had an accident and totalled my mini-van. Two years prior, my husband suffered a heart attack and had a triple bi=pass which has disabled him. Having had this happen after having impeckable credit, my credit was not in good standing,at this point I was happy to have my husband alive, but again, so this is life and accidents happened. My husband and I where puzzled what to do and where to go. We went to MidWay Automotive and met Dennis Wilburn. Right off the bat; Friendly, Honest, NOT PUSHY!, Flexible, Understand, Whatever we needed. Needed some time, AGAIN NOT PUSHY, told us bring the car to my mechanic, what else could he do. God bless him we got an awesome vehicle safe and big enough for my family, yet good on gas and payments we could afford and not to break the bank as well as that wasn't enough, FREE Oil Changes for life as long as I owned the car!!! Who does that??? MIDWAY does!
Went into midway about a month ago in search of a used vehicle for my girlfriend. She was a first time buyer so getting financed can tend to be an issue. Frank was laid back, professional and exemplifies the attitude a model customer service representative would have. We took the Scion for a test drive, and she loved it. Next comes the worst part of any transaction, sitting down and talking numbers. Frank made this entire experience painless, they got her financed at a very fair interest rate with low money down, and sold the car at a very reasonable price.They fixed every issue we had with the car without question, and we had a deal. Overall I would rate midway a top notch car dealership, with no poor tactics. Every single part of our transaction was clean, smooth, fair, and pleasant. Every single person we came in contact with at this dealership was welcoming and had a smile on.
I talked to Joe on the phone and was very specific about what I needed and what I wanted to spend. Unlike other sales people Big Joe was up front and very genuine during the entire process. He didn't just try to get me to come down to the dealership and once I got there, he worked with me on the price, the trade in and all the details. One thing I really liked about Big Joe is that once the sale is over, he doesn't just forget about you. He has followed up with me several times, and even helped with minor repair issues that come with purchasing a used vehicle. My son is thrilled with the car, a great vehicle, low mileage and in excellent condition. I would not hesitate to recommend Midway Auto and Big Joe, John in the service department and the entire Midway Auto Team. Every encounter we have had with Midway was a positive one. Thank you
I LOVE this place! Great customer service, great warranty packages, good negotiating, willing to work with you, lifetime oil changes, and lifetime tire rotations. My fiance and I had been looking for a new car for a few weeks now and once we stopped at Midway, we left driving a new car. Anyone who buys a car knows that there is a lemon law in Massachusetts as well as you get what you paid for. They offer 3 different types of extended warranties and unless your buying brand new then I would recommend buying one. Then that way you have nothing to worry about if anything does go wrong in the vehicle! Which no matter where or what you buy, cars will ALWAYS have something go on them, eventually! If your looking for a good deal and a huge variety of cars then MIDWAY is the place to go. I recommend you ask for salesman TOM:) He's AWESOME!!!!