Water's Edge

No stars. I once loved living here and have given great review. But as the managers unprofessional customer service, I revoke any previous review. When a tenant pays rent on time, keeps the property clean and upkept and talks so well of your property you would think those tenants would be valued. The manager sold me on a special of no rent in January, as I wanted to down size to a one bedroom. Upon the scheduled day for the tranfer she then chose to add that February rent would need to be paid upon move in (January 24th) even though she stated serveral times my deposit is all I needed with the move in special. And when I stated she did not inform me of that when we talked the four times earlier in the month. She gave me a speech that all residents must do this to transfer. I completely understand but then my question is why did she not inform me of this before the actual move in date so I could budget it in before the 31st. She just stated it is what is. Even though my history shows that I always pay my rent early. After thinking her mistake over I no longer wish to stay with a property who shows so little disregard for good tenants, I gave a 30 notice stating I would NOT transfer and instead wished to move completely from the property. The manager then called, not to apologise for the inconvenience of her mistake but to tell me my 30 day would not do and that I had less then 48 hours to move. As a tenant who knows my rights, I have refused and will stay until my notice is up. But am still waiting for an apology from this rude manager and for corporate to return my call. Which I'm 100% sure I have not been given the right information for corporate. It is at no surprise to me at this point why this property continues to be at 50% accupancy level or less. New management is severely needed at no fault to the actual leasing consultants. So disappointed.

Awesome place to live, Mangers are polite and caring, they work with you, Robin and staff are wonderful, the place is great have a club house, gym, pools, and other accommodations. The apt is quite, the up keep the appliances are brand new, they remodel my apartment new tile, new floors, carpet etc. very please with Water Edge recommend it to any one. We have Security on site, and have great benefits thank you Robin and Staff Best regards J. Mitchell & C. Dowling

I did not read reviews before choosing location, a big error on my part. Now that I have made this decision, I regret it. I have only been at residence for one month. In this time frame, I have asked repeatedly for work orders to be done, they have not been completed. I have gone to the office to speak with management. Maintenance tech interrupted me while asking for a manager, with comment that he takes care of work orders. Outside lights for since June 10th, I recorded video showing the dangers of me coming home with no lighting and was told on June 21st that it would be taken care of. Arrived home 6/21 to darkness one again.

Horrible, unprofessional staff. If I could give zero stars I would. They do not return emergency calls for repairs. If you do have a repair, they will not work with your schedule, but cop an attitude about how YOU as the customer should find a way to be there so they don't have to stay a little late. The office staff is clearly not hired for anything other than looks, as they have difficulty reading and doing simple math. The parking lot is dark and creepy, as they do not replace or maintain the exterior light bulbs at all. When there is ice on the ground, don't expect them to put salt out. They do absolutely NOTHING to make the grounds safe. The dumpsters are filled past capacity every week, so when you have guests over, they have to drive by trash all over the ground. Overall, if you enjoy being treated like a customer, living in a safe environment, or having access to professional repair people, this is not the place for you. I can't wait until my lease is up.