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General Info
Get gas near you at the Exxon on 428 North Lynnhaven Road in Virginia Beach,VA
BBB Rating
A
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Payment method
amex, master card, visa, cash, check, discover
Neighborhood
Little Neck
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KN
Ken N.
Edited: 01/12/2017
Overall

THIS WAS THE FIRST AND LAST TIME I EVER GO TO KINGS GRANT EXXON. My electric cooling fan engaged when I first started my Jeep in the morning. This shouldn't happen. The fan should only engage when the coolant reaches about 200 degrees.
The indicator light lit up on my dashboard.
I took my Jeep up to the Exxon, I explained to them what happened and I would like a cost to fix it. I also told them it was probably just the sensor. A couple of hours later a mechanic called and said it would cost approx. $800.00 to fix my Jeep. I told him that was a outrageous price, don't fix it, I will pick up my Jeep in a little while. When I got there and asked for my key they said I had to pay $90.00 for a diagnostic charge. They never told me that it would cost $90.00 for a Diagnostic charge. So I paid the $90.00 in order to get my keys back from them. I went to Auto Zone and Auto Zone plugged their computer into my Jeep computer and said my cooling sensor was bad and needed to be replaced. Auto Zone didn't charge me for the diagnostic service. They told me the part will cost $15.00. I bought the part, went home and installed it. It took me 10 minutes to change out the sensor. My Jeep is running great and the indicator light is off.

Details

Phone: (757) 463-3005

Address: 428 N Lynnhaven Rd, Virginia Beach, VA 23452

Website: https://locations.exxon.com/va/virginia-beach/428-north-lynnhaven-road

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