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Fax: (318) 222-2095
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- Highland-Stoner Hill
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NurseCare Of Shreveport
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Reviews
Do NOT, I repeat, DO NOT use this facility. Especial for the elderly! Feel free to contact me with your experiences. You can easily look me up using FB and I am in Shreveport.
Take note of the common changes to the business name. Check there credibility history with the state.
Ill be contacting a few of you on your experiences. If your love one was in a wheel chair please respond to me or post here. I know there were many strapped in and I do have several pictures. They say they no longer practice this and never did unless the patient can get out. That is an absolute lie. Helped many struggling to sit up that could not on there own just to breath! This must be stopped.
This is the worst nursing care center ever. This place has changed names so many times now it's Highland Place. My mom was here for a foot problem ended up with bed sores and the other foot infected her vagina area infected, pneumonia and a unitary tract infection. I warn you Don't admit your family members at all!! Beware. If you want your family member to live, you better run like Usain Bolt .....
06/30/2015
Provided by SuperpagesI highly recommend this facility, I have been in other ones and this place is friendly. Staff smile and greet you. It does not have a smell, and the food is not too bad. They have casino night sometimes and my mother loves it. The staff dress as dealers and make it fun. They even have computers for the people to play on. You can tell the building is an older one, but the staff and care makes up for it.
04/14/2015
Provided by SuperpagesThis place is not what the staff there portray it too be!!! After only a week of our uncle being there we could see the unconcern, and poor care our love one. It doesn't matter who you complain too you will quickly learn their all on the same page so to no prevail just don't waste your breathe! The food is horrible! The care from most of the nurses, and aides there are very poor! The Nurse Practioner.... you'll do better care yourself! Just shocked how quickly we were able to visually see the poor quality of care you get there! I don't know who wrote those 4, and 5 stars reviews, must be someone that works there, because they are far from the truth!!! THIS IS NOT A PLACE YOU'D WANT YOUR LOVE ONE TO BE!!! Do your homework, or trust me you will regret it later!!!
Friendly and outgoing staff , has a light atmosphere. This was the second nursing home we had been to, and Nurscare was wonderful to us!
Great place overall and wonderful staff! The receptionist was very helpful!
My sister has been living at Nurse care for 3 years. We love Vicki, and the staff at Nurse Care. They have been so wonderful, my sister is happy and taken care of well. We recommend Nurse Care to everyone.
12/12/2011
Provided by SuperpagesMy aunt went to several rest homes in the area but this one was her favorite. She lived here 12 years before she passed in July. The staff was caring and helpful and her room was always nice and clean and she loved her roommate. It was really a perfect place for her, we are so thankful to the employees of nursecare for taking such good care of Aunt Dot.
NOT IMPRESSED! -- My husband's trip to NurseCare has been uneventful. What I mean by that is that he is supposed to have rehab and after being here four days hasn't had a single day of rehab. Can't eat fish and they have brought it for his meal twice. Once they wiped salmon crouquettes off the plate and put chicken and dressing in it's place. Could still smell the salmon when you lifted the cover. Had to remove the tray from the room before he got sick. After just a few days -- I would send your family somewhere else if at all possible. Smells like a nursing home. The positive side is there are some very nice people working there.
claimed iconBusiness Response12/12/2011
Karen, I am so sorry that you feel your husband's visit was so bad. I do recall your husband's being there, and want to point out that not smelling like a nursing home is one comment we get over and over, so I am unsure what this comment refers to. There are certainly temporary odors as some patients are incontinent and staff does change residents continually, so am wondering if that is to what you are referring. I was never made aware during your husband's stay of the salmon issue, or would have addressed it immediately. I do recall that we got a late start to your husband's therapy, and we addressed that issue, and I know that your husband was able to return home to you in much better condition than when he got there. I am sure, like all admissions, that you and your husband were given my personal cell # at admit time, and I always urge families/patients to use that number if they have issues, and I address them day and night. I do note that your comment was posted "after just a few days", so I would certainly hope that you could place a more positive comment after you brought some of the concerns to me. We are not perfect, as no one is, but our team does everything we possibly can to make sure each individual receives excellent care and is able to leave with only positives. We have the deepest respect for all our residents and I am very sorry you were not initially happy with our service and hope that it ended well.
had family in the facility and it was a wonderful expirence
Details
Phone: (318) 221-1983
Address: 1736 Irving Pl, Shreveport, LA 71101
Website: http://nursecareofshreveport.com
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